Butler Service Desk Agent
Cosa comprende il lavoro
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
- Dipartimento: Assistenza clienti Reception Maggiordomo
Su di te
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
- Lingua richiesta: Italiano.
L'azienda
Venice's newest luxury hotel. Modern. Elegant. Residential.
Avant-garde in outlook and design, The St. Regis Venice merges striking, modern interiors with its historic provenance as the best address in the city. Flanked by the Grand Canal with views across iconic landmarks, the hotel has stood in this privileged position for over a century and a half. Stylish design, intelligent technology and St. Regis Butlers cultivate an environment of impeccable comfort in 130 guestrooms and 39 suites, a selection of which graced with private terrace. The preserve for relaxation and socializing, our Italianate garden presents access to a range of dining and beverage options at Gio’s Restaurant and Terrace, the St. Regis Bar and at Arts Bar. A choice of areas transform easily to host up to 110 guests for celebrations, weddings and meetings, while the SPA Suites and an Exercise Room provide avenues for unwinding. Behind the hotel, luxury boutiques and contemporary art galleries lead the visitor to Teatro La Fenice and the treasures of Piazza San Marco, just four minutes away.
