BLUE Guide

  

Join TUI BLUE Hotels as a BLUE Guide and use every day as an opportunity to make our hotel guests’ holiday experiences unforgettable. You will be part of our dedicated hotel team providing a local face-to-face service and guiding guests through the digital services we offer including the sales tools available to them whilst on holiday. 

 

Due to local restrictions, we are only able to accept local Turkish applications. 

This position requires both English and Turkish language proficiency. 

 

ABOUT THE JOB

• Assist and advise guests during their hotel stay and expertly match them to the right service or sales opportunities available. 
• As a local expert, you will recommend the best things for them to be doing whilst on their holiday, and ensure they discover the best the hotel and destination has to offer. 
• Be on hand to confidently ‘Solve on the Spot’ all guest issues relating to the hotel experience overall. You will confidently uncover, investigate, and resolve the cause of the issue whilst ensuring the guest is at the heart of everything you do. 
• Be part of the TUI BLUE hotel operation team and inspire guests with your passion and motivation to deliver the best service possible. 

 

ABOUT YOU

• A consistently happy colleague and great team player
•  A true people person – confident communicating to international guests, whilst remaining calm and empathetic when problems for our guests occur. 
• Willing to learn the demands of the job, the technology needed to do it and all about our incredible products and services. 
• Languages required – fully conversational in English and Turkish is required for this role. Other European languages would be advantageous.  

 

ABOUT OUR OFFER

• Competitive salary (25,460 TL net per month) plus great benefits as standard.
• Meals and non-alcoholic beverages during hotel opening times, uniform, and accommodation can be provided if required.
• All training days completed paid plus free access to our TUI Learning Hub, TUI Skills Academy & Language Lessons.
• Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
• We offer a seasonal contract, which may level up your career with growth opportunities tailored to your unique skills and expertise.

 

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA .

 

TUI BLUE is the global flagship hotel brand of the TUI Group combining the best aspects of both individual and all-inclusive holidays with outstanding quality and modernity. Our hotel brand stands out from the crowd with first-class locations, regional architecture, an innovative technology concept with a unique blend of local and contemporary cuisine and BLUEf!t® sport and leisure facilities. 

 

TUI is the world’s leading tourism group. The broad portfolio gathered under the Group umbrella consists of strong tour operators, 1,600 travel agencies and leading online portals, five airlines with around 150 aircraft, over 400 hotels, 15 cruise liners and many incoming agencies in all major holiday destinations around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 27 million customers with an unmatched holiday experience in 180 regions.