RIVER - Program Director
Cosa comprende il lavoro
Viking (NYSE: VIK) is a global leader in experiential travel with a fleet of more than 100 ships, exploring 21 rivers, five oceans and all seven continents. Designed for curious travelers with interests in science, history, culture and cuisine, Chairman and CEO Torstein Hagen often says Viking offers experiences For The Thinking Person™. Viking has more than 450 awards to its name, including being rated #1 for Rivers and #1 for Oceans five years in a row by Condé Nast Traveler in the 2025 Readers’ Choice Awards. Viking is also rated a “World’s Best” by Travel + Leisure—no other travel company has simultaneously received such honors by both publications.
ROLE OVERVIEW
Part of our Senior Onboard Management team on our River vessels, the Program Director ensures fullest guest satisfaction, coordinate all shore-excursion activities, organize guest entertainment programs and comply with the product book and all included as well as optional programs and services, both on shore as well as on board.The Program Director reports to Hotel Manager, Corporate Enrichment and Program Manager.
WHAT YOU WILL DO ON BOARD
- Organize embarkation and manage transfers
- Handle reports, vendor vouchers, and onboard bookings
- Plan and present entertainment for guests
- Operate required IT programs and make public announcements
- Coordinate and accompany shore excursions, including liaison with local suppliers and ensuring quality control
- Handle guest complaints professionally
- Posizioni disponibili: 10
- Accommodation in a crew cabin on board the ship.
- WHY JOIN VIKING? Elevate Your Career Regardless of where you are on your career journey, Viking can help you in reaching new destinations with: • Paid training program in skills and approach to premium hospitality services • On-the-job coaching to help you advance rapidly • A lifelong network of hospitality professionals from many different countries • Internal transfer opportunities to River, Ocean and Expedition ships On board our ship • Uniforms, laundry and unlimited Wi-Fi are free of charge for all crew members • Lodging and meals are provided to you by Viking onboard • Travel to/from the ship provided by Viking • Dedicated crew areas and activities • Sundeck area for crew use Employee benefits • Paid vacation • Referral program • Loyalty bonuses • No immediate tax deduction – potential for tax-free salary, depending on nationality
- Dipartimento: Altro Guest Relations Host / Hostess Management Guida turistica Tour Operator Svago e tempo libero
Su di te
ABOUT YOU
- Minimum 3 years of management experience in hotel/tourism industry
- International and ship experience is preferred
- Excellent English skills required, other languages are a plus
- Proficient in computer skills
- Positive, guest-focused, team player with excellent organizational and communication skills
- Lingua richiesta: Inglese.
L'azienda
THE VIKING STORY
Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®.
Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.
