Hotel Manager – General Manager
Cosa comprende il lavoro
What if your next General Manager role was about more than running a hotel? At Zoku Paris, you'll lead a vibrant team, build an engaged guest community, and shape the future of one of the city's most innovative hospitality concepts.
Zoku is an award-winning hospitality concept that combines living, working and socializing under one roof. With locations in Amsterdam, Copenhagen, Vienna and Paris, we're redefining what it means to stay in a city.
TELL ME MORE
As our General Manager, you'll lead the charge in ensuring Zoku runs like a well-oiled machine. With a strong focus on creating unforgettable guest experiences and nurturing team engagement, you’ll oversee operations with a hands-on, data-driven & commercial approach that ensures results.
Reporting to the operations director, you'll be the driving force behind Zoku’s unique value proposition, optimizing lean processes and coaching the local team to achieve excellence. Leading by example, you’ll inspire consistency, professionalism, and enthusiasm at every turn.
WHAT WILL YOU DO?
No two days look the same as a General Manager … but here’s a glimpse of what you can expect :
Create exceptional guest experiences : Roll up your sleeves and work alongside the team to ensure every guest leaves with a story to tell. At Zoku we go the extra mile to create exceptional guest experiences. You'll embody Zoku's values, setting the tone for our community-driven culture and inspire others to do the same.
Operational coach: You manage and coach the operational team by creating an environment where people can thrive and develop themselves, encouraging maximum performance. You communicate effectively and frequently with all departments to ensure efficiency of operations, and high standards are met.
Commercial & financial leadership : Use your commercial mindset to uncover new opportunities, boost revenue, and exceed financial targets. You're not afraid to make tough calls to optimize costs while keeping an eye on the bigger picture—achieving and surpassing budgets is your mission.
Stay organized and on top of it all: You ensure proper SOP implementation and efficient fiusage of our operational systems. Additionally, you are responsible for continuous fine-tuning across all operations to achieve excellence and foster a motivated operational team.
WHAT’S IN IT FOR YOU
A gross monthly salary of €6,000–€6,500, based on a full-time position.
A bonus scheme linked to your annual objectives (KPIs).
Participation in a pension plan.
Great perks, including various discounts, and special rates for your friends and family at all Zoku locations.
A young, fun, and international company where you can learn, grow, and share experiences with colleagues from around the world.
Excellent staff meals, enjoyed in our social spaces with city views.
Exciting training opportunities and fun events throughout the year to celebrate achievements and milestones.
The opportunity to travel to other Zoku locations to meet and connect with colleagues.
A full-time position (39 hours per week) at one of the 25 coolest hotels in the world, a place that feels like a second home and is driven by a clear mission.
WHAT WE ARE PROUD OF
Our fresh take on hospitality has been recognized around the world with plenty of press attention and design awards.
We’re also proudly at all four of our locations (Amsterdam, Copenhagen, Paris and Vienna), which means we hold ourselves to high standards when it comes to social and environmental impact, transparency and accountability.
WHAT IS ZOKU
Zoku is a new type of hotel that offers a place to live, cowork and socialize in Europe's most livable cities: Amsterdam, Vienna, Copenhagen & Paris.
Designed for the new generation of travellers, Zoku is so much more than a long stay hotel. It is a place you can call your second home, even on your first visit. Zoku is a hive of private Lofts and rooftop Social Spaces, so travellers can stay connected and well rested as they live and work throughout Europe. Throw yourself into your work and play, and effortlessly discover one of our home cities.
- Dipartimento: Management
Su di te
A FEW MUST HAVES
4+ years of experience in a hotel leadership role (Hotel Manager or Operations Manager).
Full responsibility for operational performance and P&L management.
Experience leading cross-functional teams in hospitality.
Fluency in French and English, other languages are a plus!
Valid EU working rights or French work permit.
You are fully flexible, as there won't be fixed working days/hours.
WE LOVE PEOPLE WHO
Experience in lifestyle hospitality, innovative hotel concepts or international environments.
Strong community-building and stakeholder management skills.
A track record of driving change, innovation and continuous improvement.
- Lingua richiesta: Inglese.
L'azienda
Zoku has invented a new category within the hotel industry with its home-office hybrid concept and award-winning Zoku Loft. Opened in 2016 by Dutch entrepreneurs Hans Meyer and Marc Jongerius, Zoku is named after the Japanese word for family, tribe or clan. Zoku facilitates international living, working and conscious traveling for the growing population of globetrotting professionals, digital nomads and remote workers. Its multipurpose business facilities make it a hospitality frontrunner in the future of work, providing hybrid work solutions for employees to reconnect while working-from-anywhere. The bold concept, which goes far beyond the standard hotel proposition of “putting heads in bed”, has won numerous awards, received rave reviews from guests and is praised for its vibrant Social Spaces, sustainability initiatives and unique community that facilitates connections between residents and locals. Zoku achieved B Corp certification in 2018, becoming one of the first hotels in the world to receive this recognition, and was voted “one of the 25 coolest hotels in the world” by Forbes. Zoku expanded to include three new locations to its portfolio of European hubs: Copenhagen, Vienna, and Paris.
