Hotel Manager – General Manager

What if your next General Manager role was about more than running a hotel? At Zoku Paris, you'll lead a vibrant team, build an engaged guest community, and shape the future of one of the city's most innovative hospitality concepts.

Now we're looking for the person who will lead our Paris location into its next chapter.

Zoku is an award-winning hospitality concept that combines living, working and socializing under one roof. With locations in Amsterdam, Copenhagen, Vienna and Paris, we're redefining what it means to stay in a city.

TELL ME MORE

As our General Manager, you'll lead the charge in ensuring Zoku runs like a well-oiled machine. With a strong focus on creating unforgettable guest experiences and nurturing team engagement, you’ll oversee operations with a hands-on, data-driven & commercial approach that ensures results.

Reporting to the operations director, you'll be the driving force behind Zoku’s unique value proposition, optimizing lean processes and coaching the local team to achieve excellence. Leading by example, you’ll inspire consistency, professionalism, and enthusiasm at every turn.

WHAT WILL YOU DO?
No two days look the same as a General Manager … but here’s a glimpse of what you can expect :

Own the business: You take full ownership of the property's performance and P&L., forecasting, budgeting, payroll, productivity, cost control and commercial opportunities are not simply reports you review, but tools you actively use to drive results. You know your numbers and, more importantly, you know what actions they require.

Create exceptional guest experience: At Zoku, hospitality goes beyond rooms. You'll ensure guests, members and local visitors genuinely feel part of our community. Whether through service, atmosphere, events, F&B or thoughtful connections, you'll help create experiences that make people want to return again and again.

Lead and develop future leaders: Your role isn't to solve every operational challenge yourself. It's to create clarity, accountability and trust. You'll coach your team heads, develop talent, empower decision-making and create an environment where people can do their best work while continuing to grow.

Build strong partnerships: You'll maintain professional relationships with ownership and asset management partners, clearly communicating business performance while protecting and enhancing the long-term value of the property. You'll also manage external service partners, ensuring high-quality delivery across areas such as housekeeping and technical maintenance.

Drive operational excellence: You'll ensure the business runs smoothly, efficiently and consistently. From SOP implementation and operational systems to continuous improvement initiatives, you'll keep raising the bar while staying true to the unique Zoku experience.

WHAT’S IN IT FOR YOU

• A gross monthly salary of €6,000–€6,500, based on a full-time position.

• Participation in a pension plan.

• A bonus scheme linked to your annual objectives (KPIs).

• An uniquely entrepreneurial General Manager role with the autonomy to run a business, not just manage a hotel

• Direct exposure to senior leadership, specialist Head Office teams, and ownership stakeholders.

• Beyond compensation, this is a unique opportunity to leave your mark on one of Zoku's flagship European locations and help shape what comes next.

• Great perks, including various discounts, and special rates for your friends and family at all Zoku locations.

• A young, fun, and international company where you can learn, grow, and share experiences with colleagues from around the world.

• Excellent staff meals, enjoyed in our social spaces with city views.

• Exciting training opportunities and fun events throughout the year to celebrate achievements and milestones.

• The opportunity to travel to other Zoku locations to meet and connect with fellow GM’s.

• A full-time position (39 hours per week) at one of the 25 coolest hotels in the world, a place that feels like a second home and is driven by a clear mission.

WHAT WE ARE PROUD OF

Our fresh take on hospitality has been recognized around the world with plenty of press attention and design awards.

We’re also proudly at all four of our locations (Amsterdam, Copenhagen, Paris and Vienna), which means we hold ourselves to high standards when it comes to social and environmental impact, transparency and accountability.

WHAT IS ZOKU

Zoku is a new type of hotel that offers a place to live, cowork and socialize in Europe's most livable cities: Amsterdam, Vienna, Copenhagen & Paris.

Designed for the new generation of travellers, Zoku is so much more than a hotel. It is a place you can call your second home, even on your first visit. Zoku is a hive of private Lofts and rooftop Social Spaces, so travellers can stay connected and well rested as they live and work throughout Europe. Throw yourself into your work and play and effortlessly discover one of our home cities.

A FEW MUST HAVES

• 4+ years of experience in a senior hotel leadership role (Hotel Manager, Operations Manager, General Manager or equivalent).

• Demonstrated ownership of operational performance and P&L management.

• Strong commercial, analytical and financial acumen, including budgeting and forecasting.

• Experience managing multidisciplinary hospitality teams.

• Proven ability to balance guest experience, people leadership and commercial performance.

• Fluent French and professional English.

• Valid EU working rights or French work permit.

• Full flexibility regarding working days and hours.

WE LOVE PEOPLE WHO

• Think like entrepreneurs and treat the business as if it were their own.

• Have experience within lifestyle hospitality, innovative hospitality concepts or international environments.

• Understand both Rooms and Food & Beverage operations.

• Know how to balance strategic thinking with hands-on leadership.

• Build strong communities, relationships and partnerships both internally and externally.

• Are comfortable collaborating within a matrix organization and working closely with Head Office stakeholders.

• Challenge the status quo, drive innovation and continuously look for ways to improve.

• Lead with authenticity, curiosity and a people-first mindset.