Encuentra Cursos en Hostelería & Turismo

Managing a business means managing its financial resources, regardless of your job title. Your ability to make smart decisions about projects relies on your understanding of timelines and cash-flow calculations to track cash flow and payments, the value of securities and investments, and how to determine overall cost effectiveness. To do this, you need a good working knowledge of a number of financial concepts.

The Hospitality Industry is a broad category of fields within the service industry that includes food & beverage service, event planning, theme parks, travel and tourism, hotels, etc. The industry uses a diverse workforce, which includes a variety of positions that may or may not have a strong educational component. Understanding this diversity and human behavior in hospitality is vital not only with the employees but also with the changing customer behavior. In this course, the participant will learn to develop organizational culture, employee experience, customer experience, and leadership. The participant will also learn to understand how change management can improve the company. The participant will be introduced to the contexts of the Experience Economy, psychological capital, DiSC® personality theory, and ADKAR change

Drive fact-based HR decisions by mastering powerful reporting skills and getting the metrics right. As an HR Reporting Specialist, you’ll have a comprehensive skill set that covers the entire reporting process, from implementing essential HR metrics to automating reporting in compelling and intuitive HR dashboards.

For a hotel investment to be successful, you must first have accurate and reliable data about the critical aspects of the hotel operation, such as occupancy, revenue, expenses, and cash flows. But how do you generate these detailed forecasts? In this course, Cornell University professor Jan deRoos leads you through this analysis using the Hotel Valuation Software he developed with HVS International.

Few recruiters are trained on how to conduct interviews. But the better the interview, the better you'll understand your candidates and the more requisitions you'll fill.

What is the Master in Communication, Social Media and Digital Marketing? It is a modern and innovative Training that prepares professionals in the field of Digital Marketing and online business communication.

When taking this course, you will raise your own self-awareness and gain self-confidence for a better leadership.

This course gives you access to negotiation practical tools and best practices gathered by Professor Aurélien Colson & his team from assignments in more than seventy countries and in a wide set of sectors, be they services, industry, high tech, or public organizations.

This course aims to inspire and empower women and men across the world to engage in purposeful career development and take on leadership for important causes---to lead change with more conviction and confidence---and improve our workplaces and communities for all.

Improve your ability to meet new people. Learn to give an “elevator pitch” (speech) to introduce yourself to new people and to highlight your key qualities. Make connections with people and use your skills to attend a networking event.

Your work in this course will include learning how to calculate the hurdle rate, which is the minimum value a project must return, and then how to forecast the expected return. You will get to know the different asset classes and how to think about them in terms of the associated risks. The tools from this course will help you measure risk and calculate the weighted average of the required returns as a way to ensure that your company chooses the right capital projects.

You don't have to be an extrovert to be good at networking, and you don't have to be fake. In this course, former presidential campaign spokeswoman and self-professed introvert Dorie Clark shows you networking strategies that you can personalize to play to your strengths and connect with people you actually like. She helps you identify the most important people in your network and prioritize who is most critical to your success. She also helps you choose which networking events are a valuable use of your time, and shows how you can host one yourself. Then, you'll learn how to start conversations that build real connections, and use social media to network authentically. Last, she helps put all the elements together into a plan you can use to become a better networker.

Give your organization a powerful competitive edge by training, retaining, and engaging your most talented employees. As an L&D Specialist, you will have the skills to engineer an effective L&D program and create a culture of learning that is aimed at solving today’s most pressing people-challenges, such as closing the skills gap, enabling the digital transformation, engaging millennials, and retaining your most talented people.

Successful hiring means successful interviewing. The right techniques can attract the best talent—while eliminating bias and emotion from the process. With a new generation of candidates on the horizon, it’s a great time to refresh your interview skills.