Encuentra Cursos en Hostelería & Turismo

Understanding who your customers are and what they need and want is at the heart of successful marketing strategies. In this course you will explore how to identify and classify customers and the different methods that marketing professionals use to shed light on how they make purchase decisions.

The Intermediate Cuisine (Intermediate Certificate) programme introduces you to classic French regional dishes through which you will apply the techniques introduced in the Basic level programme. Through practice and repetition, you begin to perform tasks more easily and instinctively. Intermediate Cuisine emphasises the importance of mise en place: understanding, organisation and production. Demonstrations highlight various kinds of presentations from platter to plate.

Workplace conflict is inevitable. But it doesn't have to end badly. In this course, author and conflict expert Craig Runde helps you manage workplace conflict more effectively.

The Master in Hotel Management, taught in association with the Polytechnic Institute of Leiria, aims to provide a strategic and global vision of a manager for the development of skills for professional practice in international hotel groups

Instead of HR professionals, front-line managers are now being asked to assess their personnel needs in the workplace and make hiring —or firing—choices that fit those needs. Many managers have not been trained on how to decide among candidates to make the best choices to fit their team. These choices are not just about creating test questions or reading resumes, but also about managing the interpersonal communication that must occur between hirer and candidate.

Your comprehensive guide to more effective English communication - for office administration, retail and hospitality!

Build on your administrative support and organisational skillsGet into terms with the aspects of phone etiquettesEnhance your business writing, time management and meeting skillsLearn about business succession plan and what it entailsFamiliarize with the various communication strategiesUnderstand how to deal with unhappy customersDiscover good business ethics to ensure it within the workplace

This Master is one of the tourism training courses of excellence in the field of tourism to become professionals in the tourism sector. You will be able to work as a Manager of Travel Agencies and Tour Operators, Marketing and Communication Expert for Tourism, Head of Tourism Promotion, Technical Director of Travel Agency, Tour Leader. No other Master in Tourism prepares you that much!

The Two-year Diploma program in Culinary Arts prepares students to enter junior chef positions in five-star hotel with the hands- on craftsmanship, solid scientific knowledge, and business communication skills to start a career journey in the culinary and hospitality sectors. Students in this program study theoretically and practically the foundations of culinary arts science and cooking methods, knife skills, nutrition, service techniques, menu development and cooking in restaurant operation. Program Attributes: Certificate accredited by EHL. Certificate accredited by Ministry of Higher Education in Jordan. Cohesive academic and practical education of culinary arts. Addresses the passion for students who prefer hands- on, dynamic programs. Includes hands-on culinary courses and specialized culinary academic subjects. Industry-internship semester for 5 months in a 5-star hotel in Jordan or all over the world to have the students ready for the workplace by the time they graduate.

The luxury market is specific and requires a carefully defined marketing strategy to succeed. In this course, you will develop your know-how and skills for this market in three steps. First, you will discover the rules and characteristics that define luxury brands and how they differentiate from premium or fashion brands. Second, you will learn how to make strategic choices in terms of luxury branding and communication in various industries. Finally, you will explore how to appreciate and respond to current challenges faced by luxury brands.

The International Master degree in Tourism Economics and Management is a 2 year programme. TEaM prepares managers and professionals that are able to tackle the global challenges of contemporary tourism: being, at the same time, engine for economic growth, key-player of sustainable development, and promoter of the cultural heritage.

International Tourism and Leisure Industries is a 3-year BA degree, certified by the UNTWO TEDQUAL. ITALI aims to improve the quality of tourism education, training and research programmes. It provides students the cultural and technical profile required to join, as a manager or professional, private and public enterprises in the tourism industry.

The focus of “hospitality” is always on the guest and the associated services. In addition to the classic hotel sector, this includes the hospitality industry as well as adjacent industries, such as amusement parks, casinos or airlines, and service providers such as hospitality consulting or IT service providers. That means Hospitality Management covers a very wide field with countless, often cross-industry opportunities. We prepare you for this challenging environment in the International Hospitality Management degree programme with extensive knowledge – both from the hospitality industry as well as from the general management. You spend your 5th and 6th semester at an international partner university of the IUBH abroad. You have the opportunity to do an additional Bachelor degree there so that you have a dual Bachelor degree after graduation. So you will be in demand worldwide, for example in the hotel industry, in holiday resorts and clubs, but also at congress and trade fair organisers, management consultancies and specialised hotel service providers. Our programme has a practical orientation, for example through case studies, projects and field trips to renowned companies. Most of our professors and lecturers have gained many years of specialist and management experience on an international level and they want to pass this on.

General areas of study: English and Spanish/French; Management and human resources; Research methodology; Entrepreunership. Technical areas of study: Tourism 360º; Interpersonal interaction; Marketing; Economy; Tour operators; Technologies (Digital marketing, GIS and Galileo); Art and heritage; Planning and Strategy; Tours and routes; Events; Hospitality; Entertainment; Product development; Destination Management