Encuentra Cursos en Hostelería & Turismo

This Hotel Receptionist Training will help you obtain the basic office skills necessary to perform professionally and efficiently the daily tasks required of a receptionist. As you progress through each lesson you will learn how to become a skilled receptionist in today’s technology-based offices. Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These intensive on line courses are open to anyone with an interest in the topic and give you access to world-class learning led by IAP. What are the requirements? You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it. Also, it’s better to have a notepad and a pen with you. What skills will I gain? Produce standard documents and learn how to handle difficult customersGain practical knowledge of communication over the telephoneBecome a master of Microsoft Office and Social Media handlingUnderstand accurate data management and record keepingLearn how to efficiently arrange travel and accommodationLearn best practice for management and customer service What is the target audience? Job hunters & School leaversCollege or University student & graduates How will I be assessed? At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate. What Certification am I going to receive? If you pass the exam successfully then you will be awarded a Hotel Receptionist Training Certificate. What careers can I get with this qualification? With this diploma, you are able to fulfil various roles, such as: Switchboard OperatorFront Desk OperatorFront Desk SupervisorFront Desk ManagerHotel Receptionist

Become an inspiring leader in the dynamic world of hotel management. Apply communication skills, marketing knowledge and business strategies to the realities of managing a hotel or resort. Career pathways such as Resort Manager, Convention and Event Management or Sales and Marketing Manager await!

With the Bachelor of Science in Hospitality Management, you are qualified to hold operational management positions in the international hotel and tourism industry. During these 4 years of schooling, students acquire professional, legal, economic and fundamental linguistic knowledge for their field. They also learn managerial techniques and team-leading skills which are essential to a successful career.

The MBA in International Hotel Management combines a university teaching approach with a professional edge, whose aim is to train operational and higher managers in the field of hospitality with a wide range of equipment and facilities pertaining to international companies.The program combines cutting-edge management science with traditional know-how in hotel and restaurant management. Course work is reinforced through immediate application of knowledge in practical settings.

With a combination of theoretical and practical modules, the IBA in Event Management will equip you with the knowledge and skills needed to professionally manage events in a variety of sectors.

Instead of HR professionals, front-line managers are now being asked to assess their personnel needs in the workplace and make hiring —or firing—choices that fit those needs. Many managers have not been trained on how to decide among candidates to make the best choices to fit their team. These choices are not just about creating test questions or reading resumes, but also about managing the interpersonal communication that must occur between hirer and candidate.

Your comprehensive guide to more effective English communication - for office administration, retail and hospitality!

Build on your administrative support and organisational skillsGet into terms with the aspects of phone etiquettesEnhance your business writing, time management and meeting skillsLearn about business succession plan and what it entailsFamiliarize with the various communication strategiesUnderstand how to deal with unhappy customersDiscover good business ethics to ensure it within the workplace

This Master is one of the tourism training courses of excellence in the field of tourism to become professionals in the tourism sector. You will be able to work as a Manager of Travel Agencies and Tour Operators, Marketing and Communication Expert for Tourism, Head of Tourism Promotion, Technical Director of Travel Agency, Tour Leader. No other Master in Tourism prepares you that much!

The Two-year Diploma program in Culinary Arts prepares students to enter junior chef positions in five-star hotel with the hands- on craftsmanship, solid scientific knowledge, and business communication skills to start a career journey in the culinary and hospitality sectors. Students in this program study theoretically and practically the foundations of culinary arts science and cooking methods, knife skills, nutrition, service techniques, menu development and cooking in restaurant operation. Program Attributes: Certificate accredited by EHL. Certificate accredited by Ministry of Higher Education in Jordan. Cohesive academic and practical education of culinary arts. Addresses the passion for students who prefer hands- on, dynamic programs. Includes hands-on culinary courses and specialized culinary academic subjects. Industry-internship semester for 5 months in a 5-star hotel in Jordan or all over the world to have the students ready for the workplace by the time they graduate.

The luxury market is specific and requires a carefully defined marketing strategy to succeed. In this course, you will develop your know-how and skills for this market in three steps. First, you will discover the rules and characteristics that define luxury brands and how they differentiate from premium or fashion brands. Second, you will learn how to make strategic choices in terms of luxury branding and communication in various industries. Finally, you will explore how to appreciate and respond to current challenges faced by luxury brands.

Understanding who your customers are and what they need and want is at the heart of successful marketing strategies. In this course you will explore how to identify and classify customers and the different methods that marketing professionals use to shed light on how they make purchase decisions.

Workplace conflict is inevitable. But it doesn't have to end badly. In this course, author and conflict expert Craig Runde helps you manage workplace conflict more effectively.

The International Master degree in Tourism Economics and Management is a 2 year programme. TEaM prepares managers and professionals that are able to tackle the global challenges of contemporary tourism: being, at the same time, engine for economic growth, key-player of sustainable development, and promoter of the cultural heritage.