Constance Belle Mare Plage
Publicada
Golf Operations Assistant
Sobre el trabajo
Duties and Responsibilities:
Front of the House:
- Foster hospitality and goodwill among all members and guests.
- Serve as a positive role model and team leader for staff.
- Deliver a memorable and enjoyable golf experience for all members and guests.
- Provide assistance with golf equipment and other requirements for members and guests.
- Maintain cleanliness and proper storage of all clubs.
- Ensure golf carts are clean, fully charged, and equipped with necessary amenities.
- Keep the range fully stocked and organized.
- Stay informed about club membership and golfing programs.
- Monitor inventory levels of scorecards, pencils, tees, and drinks.
- Ensure proper disposal of garbage and towels at the end of each day.
Starter:
- Review a prepared list of golf course rules.
- Inform members and guests of any unusual conditions on the course.
- Coordinate with other outside service staff to ensure all players tee off at their scheduled times.
- Submit completed tee sheet to golf reception
Marshall:
- Monitor all play on the golf course, focusing on pace of play.
- Recommend potential solutions to customers regarding course issues, particularly pace of play.
- Report golf course play status to golf reception staff regularly.
- Repair ball marks and replace divots as necessary.
- Inspect water and ice stations, restocking supplies as required.
- Deliver messages to customers on the golf course.
- Assist other departments or areas as directed by the Golf Director / Golf Manager and Golf supervisor.
- Perform any other related duties as assigned.
Golf Receptionist:
- Welcome guests and create a friendly atmosphere.
- Answer incoming phone calls and direct them appropriately.
- Manage reservations for tee times, lessons, events, and other club services.
- Assist with administrative tasks including data entry, filing, stock control, and paperwork organization.
- Provide information about the club, its services, and amenities to guests.
- Process payments for services rendered.
- Address customer complaints and resolve issues professionally.
- Maintain cleanliness, organization, and sufficient supplies in the reception area.
- Schedule appointments for customers to meet with the Golf Director, Golf Manager, and other personnel.
- Take messages from callers and forward them to the Golf Director/Golf Manager.
- Assist with any other duties assigned by the Golf Director/Golf Manager.
Candidate profile:
Qualifications:
- Middle or Secondary Education + Additional training or certificates in the relevant field is a plus.
Experience:
- A minimum of 1 year of experience in hotel industry.
- Proven experience working in a top luxury resorts is a plus.
- Experience working in remote island locations is a plus.
Technical skills:
- Ability to communicate fluently in both English and French.
- Strong communication skills to interact effectively with guests and team members.
- Proficiency in computer literacy.
- Customer service-oriented with a positive attitude.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Willingness to work weekends, holidays, and early/late hours during events.
- Ability to lift and carry up to 50lbs.
- Professional demeanor and teamwork mentality.
- Departamento: Recreación y Ocio
La empresa
Situated on the east coast of Mauritius, Constance Belle Mare Plage enjoys a unique setting with its 2-km beach of white sand and 15 hectares of lush gardens.
The beach is perfectly protected by an offshore coral reef, making it suitable for all water sports activities.
Guests have access to other facilities like the gym, U Spa featuring Ymalia, tennis courts, kids’ club and a range of boutiques.
Its seven restaurants and six bars have contributed to the fame of Constance Hotels and Resorts’s culinary spirit.
With its two 18-hole golf courses, Constance Belle Mare Plage launched the first PGA-approved golf tournament in Mauritius and is the proud golf pioneer on the island.
