Constance Belle Mare Plage
Publicada
Hostess
Sobre el trabajo
Job Brief
The Restaurant Hostess coordinates activities of dining room personnel to provide fast and courteous service to guests.
Summary
The Restaurant Hostess coordinates activities of dining room personnel to provide fast and courteous service to guests. She schedules dining reservations and arranges parties or special services for diners. She greets guests, escorts them to tables, and provides menus. She adjusts complaints of guests, assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service.
Duties and Responsibilities
Responsibilities and duties for this position shall include, but not limited to the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described.
- Receive and record guests' reservations and assign tables.
- Greet guests at entrance of dining room, restaurant, or lounge and escort them to tables or other seating areas.
- Speak with guests to ensure satisfaction with food and service, and attend to complaints.
- Order necessary dining room supplies and equipment.
- Inspect dining and serving areas and equipment.
- Supervise and co-ordinate activities of food and beverage servers and other serving staff.
- Accept payment from guests for food and beverage.
- Maintain financial statements and records.
- Perform any other duties as assigned by Management.
- Take in care of all the furniture and decorations of the restaurants.
- Up selling of any special events.
Qualification
- Middle or Secondary Education + Additional training or certificates in the relevant field is a plus.
Experience
- A minimum of 1 year of experience in hotel industry on a similar position including training.
- Proven experience working in a top luxury resorts is a plus.
- Experience working in remote island locations is a plus.
Technical skills
- Multitasking skills.
- Good organizational skills.
- Restaurant experience is a plus.
- Able to handle money accurately and operate a point-of-sale system.
- Ability to provide top notch customer service in a fast-paced environment.
- Ability to effectively communicate.
- Fluency in English or another language, written and verbal communication.
- Knowledge of a second language is a plus.
- Departamento: Azafata/o
La empresa
Situated on the east coast of Mauritius, Constance Belle Mare Plage enjoys a unique setting with its 2-km beach of white sand and 15 hectares of lush gardens.
The beach is perfectly protected by an offshore coral reef, making it suitable for all water sports activities.
Guests have access to other facilities like the gym, U Spa featuring Ymalia, tennis courts, kids’ club and a range of boutiques.
Its seven restaurants and six bars have contributed to the fame of Constance Hotels and Resorts’s culinary spirit.
With its two 18-hole golf courses, Constance Belle Mare Plage launched the first PGA-approved golf tournament in Mauritius and is the proud golf pioneer on the island.
