Constance Prince Maurice
Publicada
Villa Host
Sobre el trabajo
Job Brief
The Villa Host is responsible to promote a professional and a positive image to all our guests’ by ensuring all work is carried out in an organized and efficient manner.
Before Arrival:
- Coordinate with Housekeeping Coordinator regarding guest history if any previous stays.
- Ensure that particulars or special request is followed up.
- Ensure that Villa is set up with guest preferences and amenities half an hour prior to guest arrival time.
- Ensure that the arrival setup per guest category as per villas standards.
Upon Arrival:
- Welcome guest upon arrival.
- Check in guest directly into the villa as per standard welcoming procedure.
- Depending upon guest’s choice, the villa host attend to guest luggage and belongings as per guest preferences in unpacking.
During Stay:
- Coordinate guest day to day activities with other departments.
- Coordinate with F&B outlet regarding breakfast, lunch, dinner and BBQ.
- Follow up with guest request.
- Note down all habits and hobbies of the guest for guest history.
Before Departure:
- Coordinate & organize transfer from Villa to reception with Concierge.
- Collect from Front Office a copy of the bill for the guest.
- Ensure departure letter and gift to be place in the villa on the eve during turndown.
Departure:
- Packing up of luggage upon guest request.
- Accompanying the guest until lower reception.
Candidate profile
Qualification:
- Middle or Secondary Education + Additional training or certificates in the relevant field.
Experience:
- A minimum of 2 year of experience in hotel industry.
- Proven experience working in a top luxury resorts.
- Experience working in remote island locations is a plus.
- Fluency in English and another language, written and verbal communication.
- Knowledge of a third language is a plus.
- Departamento: Azafata/o
La empresa
Experience the ultimate romantic hideaway, where stunning architectural design meets relaxed luxury. Step into this high functioning deluxe paradise, and choose from one of the 64 Junior suites, 12 Familly suites, 12 Villas or the sumptuous Princely suite.
Constance Le Prince Maurice is considered as one of the best luxury hotels in the Indian Ocean.
Sheltered in 60 hectares of completely unspoilt land on the north-eastern coast of Mauritius, the hotel offers high quality facilities: the kids club, the U Spa by Sisley, sports activities and free access to the two golf courses of Constance Belle Mare Plage.
Among its culinary exclusiveness, Le Barachois is the unique floating restaurant located in a cosy atmosphere amongst the natural fish reserve. The 175m2 wine cellar contributed to Constance Le Prince Maurice’s fame, with exclusive wines and a capacity of 25,000 bottles from around the world.
