Hotel Brand: InterContinental
Location: China, Jiangsu, Suzhou
Hotel: Suzhou (SUZHA), No. 288 Wang Dun Road, Suzhou Industrial Park, 215028
Job number: 126508
财务回报
在必要时引导客人消费。
员工团队
- Work with entire spa team to achieve and maintain harmony, productivity and a positive environment
与水疗中心团队协作营造一个和谐、高效、积极的环境。
宾客体验
- Greet guests with proper salutation and a smile
向客人致以适当的微笑及问候。
- Use the guests’/members’ name at least twice during interaction
在与客人的交流中至少使用两次客人的名字。
- To ensure that the spa reception and appointment
做好水疗中心的接待和预约工作
- Escort guests to locker, tour locker facility and explain amenities that are available to them
引导客人至更衣室,并向客人介绍可用设施。
- Make sure guests waiting for a services are taken care of in a timely fashion, ensuring all guest lounges are properly stocked and presentable
照顾好等待中的客人,并保证接待区良好的环境。
- Monitor guests safety and comfort while using the bath house facilities
观测客人使用浴室时是否安全舒适。
按照规章处理客人遗留物品。
企业责任
- 保持清洁和有序的工作环境,强调安全和健康规则和法规
维持干净有序的工作环境,重视安全卫生规章制度。
遵循水疗中心及酒店规程。
任职要求
所需技能
– 技能要求 能清楚及专业的沟通。
顾客至上。
自觉主动。
重视解决问题。
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.