Assistant Manager - Park Place Apartments
Sobre el trabajo
Role Overview
The Assistant Manager role is primarily front office based and plays a key part in the smooth operation of the building. This position suits someone with previous front office or supervisory experience in accommodation or hospitality who enjoys a hands-on role with guests and staff.
Key Responsibilities
* Delivering excellent customer service to guests before, during and after their stay
* Handling bookings and reservations accurately and professionally
* Supporting the Manager with daily operations of the apartments
* Ensuring high standards of quality, cleanliness, and presentation throughout the building
* Dealing with guest queries and resolving issues in a calm and efficient manner
* Assisting with room allocations, arrivals, departures and general front office duties
* Ensuring company standards and procedures are consistently maintained
Requirements
* Previous experience in a front office or similar supervisory role within hospitality or accommodation
* Strong customer service and communication skills
* Ability to work independently and as part of a small team
* Well-organised with good attention to detail
* Experience with Opera PMS would be beneficial (but not essential)
Working Hours
* Shifts are required and will include a mix of:
* 9:00am - 6:00pm
* 12:00pm - 9:00pm
* Flexibility is essential, particularly during the summer period
What We Offer
* A supportive working environment
* A varied and hands-on role in a busy accommodation setting
* Opportunity to develop skills and progress within the business
To apply, please submit your CV with a brief cover note outlining your relevant experience
- Departamento: Asistente de dirección
Sobre ti
- Idioma requerido: Inglés.
La empresa
O’Donoghue-Ring Collection is home to Hotels, Apartments, Spa, Restaurants & Bars centrally located in the vibrant town centre of Killarney and CastleIsland, Co. Kerry. Combining classic luxury, wellness, innovative restaurant, and bar concepts. Our Killarney based hotels include the Killarney Plaza Hotel & Spa, the Killarney Avenue Hotel, and the Killarney Towers Hotel. The River Island Hotel is located at the heart of Sliabh Luachra in the vibrant market town of Castleisland.
Independent and Innovative restaurants & bars include The Tan Yard, Café Du Parc and O’Donoghue Public House.
The Tan Yard Restaurant offers a warm and relaxed vibe, where quality prime cuts and fresh local seafood are infused with flavour and grilled to perfection.
The Café du Parc is a beautiful place to work inspired by the vibrant café culture of Paris and the natural beauty of the neighbouring Killarney National Park. It is a casual and relaxed eatery, where great coffee and food are served all day.
O’Donoghue Public House is a modern take on the traditional Irish pub in the heart of Killarney town, rooted in the authentic traditions that characterize the hallmark of Ireland’s world-famous pub culture, seamlessly blended with a contemporary approach to the décor, food, and drink experience.
We also have Killarney Urban Farm, an Ireland's first hospitality hydroponic farm, servicing our bars, restaurants, and hotels in Kerry.
Our company philosophy is built upon three core values: employee experience, customers experience and standards of excellence.
So, what are you waiting for? We are waiting for you…
