Senior Receptionist
Sobre el trabajo
Senior Receptionist (M/F) – Sublime Comporta
Sublime Comporta is a unique and innovative concept where an elite team constantly strives to make each guest’s experience memorable. Located in an untouched place, one hour from Lisbon, where nature reigns, Sublime pays tribute to everything Portugal has to offer.
We are strengthening our team for the position of:
Senior Receptionist (M/F).
Responsibilities:
- Provide reception services, ensuring an excellent welcome for guests;
- Carry out check-in and check-out processes efficiently and in a personalized way;
- Provide information and promote hotel services and experiences;
- Know and promote all outlets and services of the property;
- Manage special requests, complaints, and suggestions, ensuring proper follow-up;
- Work closely with different departments;
- Ensure compliance with defined quality and service standards.
- Support with accomodation (if applicable)
- Competitive salary package, adjusted to demonstrated experience; Staff housing (when applicable); Staff transport; Dynamic and constantly evolving work environment, focused on employee development and well-being; Competitive salary package with additional benefits.
- Departamento: Responsable Relación Clientes Conserje Recepción
Sobre ti
Requirements:
- Certified training in Tourism, Hotel Management, or similar areas;
- Proven experience in the role, preferably in luxury hospitality;
- Good knowledge of Host software, Outlook, and Office 365;
- Fluency in English (mandatory); other languages will be valued;
- High sense of responsibility, organization, and attention to detail;
- Strong communication skills, resilience, and customer orientation;
- Dynamism, proactivity, and autonomy.
- Idioma requerido: Inglés.
La empresa
The Sublime Brand conveys a message of excellence, exclusiveness, confort, atention to detail, service and privacy.
