Front Office Receptionist
Sobre el trabajo
- no accommodation available
- Departamento: Recepción
Sobre ti
- Previous experience in a Front Office role within a luxury hospitality environment.
- Strong knowledge of front office operations, guest service standards, and hotel management systems (PMS).
- Ability to manage multiple touchpoints simultaneously — reception, switchboard, reservations, and concierge — with composure and accuracy.
- Skilled in handling administrative tasks such as billing, reporting, and interdepartmental coordination.
- Excellent communication and interpersonal skills, with a polished, professional, and approachable presence.
- Fluent in Italian, English, and German (mandatory); additional languages such as French are a strong plus.
- Flexible, detail-oriented, and genuinely passionate about creating outstanding and personalised guest experiences in a 5-star setting.
- Idiomas requeridos: Italiano e Inglés. Alemán y Francés son un plus
La empresa
THE VIEW Lugano is a boutique luxury hotel with a unique identity, offering just 16 Junior Suites, 2 Suites and 5 Studios overlooking Lake Lugano. More than a hotel, it is a lifestyle destination where exclusivity, design, and personalized service create unforgettable experiences for our guests.
Proud member of Small Luxury Hotels of the World (SLH) and recognized by Forbes Travel Guide, we combine international prestige with the warmth of authentic hospitality. Our Fine Fining restaurant holds 1 Michelin star and 16 Gault&Millau points, a mark of culinary excellence that inspires our entire team.
As part of our team, you will join a culture that values professionalism, creativity, and attention to detail. Working with us means being part of a motivated, dynamic, and passionate team where every role contributes to our success.
If you are driven by the desire to deliver genuine hospitality and want to grow in an inspiring and international environment, THE VIEW Lugano is the place to shape your career.
