Parcourez les Cours Hotellerie Restauration

This FREE 1-hour Masterclass, led by EHL Hospitality Business School, explores the leadership skills hospitality professionals will need to succeed in 2030 and beyond. Drawing on academic research and real-world industry experience, the session examines how leaders can balance innovation with human-centric leadership to navigate a rapidly evolving hospitality landscape.

WATCH NOW! This FREE 1-hour Masterclass, led by EHL Hospitality Business School, explores how hospitality managers can develop an owner-level financial mindset and connect operational decisions to the financial outcomes that owners, boards, and investors care about most.

This FREE 1-hour Masterclass, led by Alba Graduate Business School, explores the specific leadership gap that quietly stalls mid-career hospitality and tourism professionals just before senior roles, and presents a clear three-pillar framework (self, team, and strategic leadership) that attendees can apply immediately to drive promotions, salary growth, and industry influence.

Are you an educator or trainer committed to preparing the next generation of tourism professionals? The Coastal Mentors track empowers you with innovative teaching tools, fresh insights into sustainable coastal tourism, and resources to guide learners toward ocean literacy and blue transformation leadership.

Certificate: A certificate is included on successful completion of the course Who should take this course: All line staff, supervisors and managers What you will learn: You will be guided through detailed procedures of hospitality operations in the COVID-19 world including: About coronavirus Personal safety Cleaning protocols Responding to customers What's changing? Benefits: The course will provide you with a detailed understanding of the required procedures and the confidence to work safely for the benefit of your guests

COVID-19 Awareness is a short but comprehensive course on how to prevent, control, communicate and manage coronavirus (COVID-19) incidents in hotels. Designed by eHotelier specifically for the hospitality industry, this course is relevant for all hotel and hospitality professionals.

Hospitality Management: Improve Your TripAdvisor Ranking And Bring Customers 2019

All Tourism and Hospitality workers must be aware of the environmental impacts of their operations. What you will learn: Principles of environmental sustainability Impacts of Tourism and Hospitality on the environment How industry is helping the environment Waste reduction energy saving and water saving practices How to improve your workplace practices The effect on customer satisfaction

Why choose this course? 🤝 Professional growth: You will acquire skills that are increasingly in demand and valued in the hotel industry and beyond. 📈 Continuous innovation: You will learn how to use AI to improve processes, decisions and results, regardless of your role. ✅ Simplification: You will automate complex tasks and focus on what really makes a difference: the customer experience.

This program addresses front office and rooms division procedures, from advanced reservations to check-out with Swiss quality and precision.

This certificate program provides a holistic understanding of the origins of the hospitality industry and its evolution. It will take you on a journey of discovery through industry successes and failures, various strategies of recovery, creative models of innovation, essential analysis of global trends, and successful career planning for new generations in the global hospitality industry.

This course will show you the design of strategies for excellence in hospitality operations.

The ‘Revenue Ready’ program is custom-built for hotel staff who have moved into the Revenue Department, or who are just about to. The program will fast-track your learning and help you become proficient in Revenue Management is a short amount of time. In conjunction with your on-the-job hotel experience, this is the best method of getting to the next phase of your career.

Successful marketing and revenue generation in hospitality requires the management of an array of new media including, social, mobile, and search. While these new media enable marketers to reach customers in ways that were previously not possible, successful use must be anchored by core marketing and demand management principles.