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Parcourez les Cours Hotellerie Restauration

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Social Media Management
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This course equips you with critical content creation and management skills. You’ll learn how to create effective social media posts and how to create a strong brand to help you build a social media presence. You’ll also learn how to establish an ongoing process to manage your content. This includes setting up a content calendar, managing and moderating your posts, analyzing data for insights and iteration, and how to increase post effectiveness. You will end the course with real-world application of your skills through a content management project.
Durée
11 heures
Format
En ligne

Gratuit

The Hong Kong Polytechnic University's School of Hotel and Tourism Management
Managing Marketing in the Hospitality and Tourism Industry
The Hong Kong Polytechnic University's School of Hotel and Tourism Management
Learn the latest principles and theories in marketing and how to apply them to the hospitality and tourism industry.
Durée
3 mois
Format
En ligne

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Agorà Italian Academy
ADVANCED TRAINING COURSE IN HOTEL MANAGEMENT AND OPERATIONS Hotel Operations Manager
Agorà Italian Academy
To build a solid foundation in hotel business and management. You will learn the fundamentals of modern business practices.
Durée
1 an 5 mois
Format
En ligne

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Marketing: Customer Needs and Wants
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Understanding who your customers are and what they need and want is at the heart of successful marketing strategies. In this course you will explore how to identify and classify customers and the different methods that marketing professionals use to shed light on how they make purchase decisions.
Durée
10 heures
Format
En ligne
Apprendre l’anglais avec ABA English
Apprendre l’anglais avec ABA English
Avec ABA English, vous apprenez l’anglais selon la méthode naturelle, comme vous avez appris votre langue maternelle. Pour cela, nous vous présentons notre méthode unique basée sur des vidéos et des cours en direct. Vous pouvez commencer à partir de zéro et atteindre le niveau le plus élevé (Business). Maîtriser l’anglais est une compétence indispensable si vous travaillez en contact avec le public, car elle vous permet de communiquer avec des gens du monde entier.

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Coastal Pro
Coastal Mentors - “Empowering Educators to Lead the Blue Transformation”
Coastal Pro
Are you an educator or trainer committed to preparing the next generation of tourism professionals? The Coastal Mentors track empowers you with innovative teaching tools, fresh insights into sustainable coastal tourism, and resources to guide learners toward ocean literacy and blue transformation leadership.
Durée
Flexible
Format
En ligne
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Fundamentals of Sales & Marketing Management for Hospitality
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Understanding latest trends in sales management, organisation, budgeting, planning, recruiting, training. The sales department is one of the key departments in hospitality not only because it brings sales but also helps in understanding customer demands and experiences required through market intelligence. The sales department is responsible to position the hotel, price, distribution, and promotion to not only end consumers but also to B2B and intermediaries. In this course, we will learn theoretical aspects of sales management with practical tips and examples from hotel industry with templates and checklists. We will be covering - Concepts of Marketing - Organization and Roles of Sales Managers - Recent Trends impacting sales managers - Ethics in sales - Sales Planning, Budgeting and forecasting If you feel any topic is missing, write to us
Durée
Flexible
Format
En ligne
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The Complete Digital Marketing Course - 12 Courses in 1
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Master Digital Marketing: Strategy, Social Media Marketing, SEO, YouTube, Email, Facebook Marketing, Analytics & More!
Durée
Flexible
Format
En ligne
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Event Planning Foundations
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Do you excel at bringing people together? Turn your passion for event planning into a career. Event planners are employed in every industry. They bring teams together to achieve goals, celebrate milestones, bond outside the office, and work more productively. This course will give you tips, tricks, and techniques to make your next event a success—whether it's your first or fifty-first. Valerie Berry covers topics such as understanding your client's objectives, selecting a venue, getting the right technology in place, negotiating a budget, and building menus. Plus, learn how to manage the thousands of details that occur in the two weeks leading to an event, and follow up afterwards to make sure your clients and your vendors are satisfied.
Durée
1 heure
Format
En ligne
SEG Professional
Digital Marketing for Hoteliers
SEG Professional
This course will provide you with the theoretical knowledge and practical skills to design a digital marketing strategy for a hotel and hospitality enterprise.
Durée
1 mois
Format
En ligne
SEG Professional
Organizational Alignment: Mapping Guest Experience to Employee Experience
SEG Professional
This program will address how to develop a values-driven workplace culture by creating proprietary decision frameworks steeped in core values and principals.
Durée
15 heures
Format
En ligne
Swiss Hotel Management School
Customer Experience Design: 1.Differentiation strategies for brand positioning
Swiss Hotel Management School
This program explores why ultra-personalized services are the key to customer engagement, and customer value creation is the most important and crucial part of every business.
Durée
15 heures
Format
En ligne
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Certificate in Sale
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Master the foundamentals of hotel sales with HSMAI Accademy's online courses for Hoteliers
Durée
Flexible
Format
En ligne
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Marketing the Hospitality Brand Through Digital Media
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Successful marketing and revenue generation in hospitality requires the management of an array of new media including, social, mobile, and search. While these new media enable marketers to reach customers in ways that were previously not possible, successful use must be anchored by core marketing and demand management principles.
Durée
14 jours
Format
En ligne
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Brand Purpose
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In this course, you will evaluate your brand and define actions you can take to enhance your brand's performance. You will start by exploring the elements that make some brands great, why some brands garner premium consideration, and, as appropriate, how to improve a brand. You will work to create a great brand purpose and learn how to monitor the market to support the longevity of your brand by analyzing the impact of trends on your brand. You will also assess and strengthen your brand's mission, vision, and values. By the end of this course, you will have a strong vision, mission, a list of values for your brand and strategies to propel your brand forward.
Durée
14 jours
Format
En ligne

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