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The key roles of a receptionist. How to run the reception area. How to communicate effectively. How to deal with administration. How to further your career. How to be a team player. How to use technology to your advantage. How to handle databases. How to make bookings and reservations. How to organise things correctly. And much more. Introduction to the Reception Diploma Course Our reception diploma course is broken down into 17 easy to follow modules that will take you through the entire position and everything that you need to know in order to become a high-flying receptionist. This course has been designed to guide you through each and every part of being a receptionist from the tasks you will often have to carry out to dealing with people, the business environment and even the importance of correct communication. By the end of the course you will have gained a wide range of skills that will allow you to not only work within this environment, but also do the job to a higher standard than before. It will allow you to get your foot on this particular career ladder and also help you to plan your future thanks to the skills and knowledge that you will gain from this diploma course.