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The Master in International Event Management provides students with means of developing high-level management skills and knowledge specific to the field of managing events and projects at all levels and in all industries.

Setting up a home delivery service can be a great way to appeal to more customers but do you know where to begin? With this online training course learners will learn about the key actions and tasks needed to start home deliveries and how to ensure staff safety and wellbeing when they set up.

Intense practical training for future leaders in pastry arts This highly specialized, three-year Bachelor program delivers a unique combination of mastery in pastry arts with the professional and managerial know-how you’ll need to become a leader in the field.

Intense practical training for future leaders in pastry arts This highly specialized, three-year Bachelor program delivers a unique combination of mastery in pastry arts with the professional and managerial know-how you’ll need to become a leader in the field.

Would you like to enhance your career prospects in aviation or international tourism management? This Masters degree will equip you with the critical understanding and advanced research skills you need to work towards a managerial career in either of these growing service industries. This Masters course stands out for the specialist mix of subjects available to study, taught by our highly experienced team. Throughout the course you will have opportunities to apply theory, including work on industry briefs, fieldwork and trips, and industry guest speakers.

The diploma is divided into 3 modules: Developing Customer Service Skills - learn to work with customers, how to listen and communicate and more. Developing Telephone handling and administrative skills - learn to deal with security, how to communicate via telephone, database management and more. Developing Business Communication Skills - develop CV writing skills, business writing skills, interview skills and get to grips with the Microsoft Office suite.

Hospitality is a growing, diverse and exciting industry that provides an abundance of employment opportunities at home and elsewhere around the globe. The demand for hospitality graduates is growing each year in the global hotel, leisure, industrial, business, health and education sectors. This programme will give you the management, technological and operational skills you need to work in the international hospitality industry. Specific modules enhance the international focus of the programme and the international experience of the student. You’ll develop the strong communication, interpersonal, management and leadership skills that have been identified by the hospitality industry as essential for career success. Key areas of study are Communications, Management, Law and Industry Studies. Since European languages are becoming increasingly important, you also have the option to study one European language. Subjects studied include business communications, intercultural awareness, fundamentals of accounting, international hospitality industry studies, food and beverage practice, marketing, restaurant operations, hospitality management operations, bar & beverage management, hospitality information systems, hospitality law, and strategic management. There is a six-month work placement in Year 3. On graduation, you may proceed to postgraduate studies leading to the award of MSc, MPhil or PhD at research institutes and universities worldwide.

This is a course to help you write effective business emails in English. This course is unique because each module will provide tips on writing more professional emails as well as lessons to improve your overall English writing skills. Therefore, you will improve your grammar and vocabulary skills for email writing and also improve your cross cultural knowledge to make you more powerful and successful in your business communication. You will look at different email formats to analyze tone, formality levels, and various organizational styles. You will be able to improve your emails of introduction, announcements, requests and emails that apologize or revise a request. In this course you will write and revise 4–5 emails, complete several comprehension quizzes and review the emails of other participants.

WSET's flagship Diploma arms you with specialist-level skills, knowledge and recognition as an expert in the field of wines. The course not only develops advanced product knowledge but will also develop your research and analysis abilities, which will continue to be of great value to you in the future. All our classes are delivered by highly qualified educators, many of whom are MWs, and all of whom are subject-matter experts. You'll learn alongside like-minded individuals in a discussion-led setting, with all theory underpinned by tastings of an extensive variety of still, sparkling and fortified wines from all over the world. Beyond the Diploma: WSET Alumni Body Upon successful completion of the Diploma, you will gain the distinction of the 'DipWSET' postnominal, making you recognisable as one of just over 10,000 individuals worldwide who have gained this prestigious qualification. You'll join a global community known as the WSET Alumni Body. This will offer you fantastic opportunities for continued learning, including a unique programme of tasting, networking and career events and access to market reports. You’ll join ranks with many of the wine world’s most well-respected figures and build long-lasting relationships with your fellow Diploma alumni. The Diploma is comprised of six essential units of study, each designed to develop expertise in a specific area. These units are weighted differently and require different amounts of guided and private study time. Those who choose to study with us through one of our classroom courses will taste over 250 light, sparkling and fortified wines, all carefully selected by our buying team to build your analytical tasting skills and contextualise your theoretical knowledge. Online students will be offered guidance on the styles of wines to source and taste. D1 – Wine production (20% weighting) o Vine requirements o Anatomy of the vine and grape o Grape growing options, explaining and evaluating the different approaches and how these options affect grape yields, quality and the final wine produced o Natural factors in the vineyard and how they influence the vine’s ability to produce grapes for wines of different styles, quality levels and price o Winemaking and post-fermentation options and how they influence the style, quality and price of wines D2 – Wine business (10% weighting) o The types of businesses engaged in wine production and the options for getting wine to the point of sale o Factors that contribute to the price of wine o Key considerations in wine marketing D3 – Wines of the world (50% weighting) | D4 – Sparkling wines (5% weighting) | D5 – Fortified wines (5% weighting) In each of these units you will learn: o How grape-growing, winemaking, maturation, wine law and wine business influence the style, quality and price of the principal still wines (D3), sparkling wines (D4) and fortified wines (D5) of the world. o How to taste and evaluate still wines (D3), sparkling wines (D4) and fortified wines (D5) using the WSET Level 4 Systematic Approach to Tasting Wine® (SAT) D6 – Independent research assignment (10% weighting) o How to research a specified wine-related subject and clearly communicate your findings

This course covers in the chronological order each defining step of an entrepreneurial project.

Master Digital Marketing: Strategy, Social Media Marketing, SEO, YouTube, Email, Facebook Marketing, Analytics & More!

Hospitality Management: Improve Your TripAdvisor Ranking And Bring Customers 2019

This course equips you with critical content creation and management skills. You’ll learn how to create effective social media posts and how to create a strong brand to help you build a social media presence. You’ll also learn how to establish an ongoing process to manage your content. This includes setting up a content calendar, managing and moderating your posts, analyzing data for insights and iteration, and how to increase post effectiveness. You will end the course with real-world application of your skills through a content management project.

Accelerate your career without interrupting it This degree is purpose-designed to be studied alongside your current professional role. Easily adapted to your schedule, choose from two version of blended faculty-supported distance learning or a fully online experience.