Airport Represenatives Winter 26/27

Alpine Fleet is excited to be recruiting Airport Representatives for the 2026/27 winter season.

Working at the heart of the ski season, you’ll be part of a dynamic airport team helping guests begin and end their holiday experience smoothly and stress-free. Based in a fast-paced travel environment, you’ll play a key role in delivering seamless shared and private transfers to some of the most iconic ski resorts in the Tarentaise Valley.

This is a unique opportunity to be part of a motivated, energetic team where no two days are the same, and where great service makes a real difference to many travellers each winter.

Role

We are looking for both full-time and part-time staff to join our airport team at Lyon Airport during the busy winter season.

This is a fast-paced, customer-facing role that requires excellent organisation, strong communication skills, and the ability to remain calm under pressure. Successful candidates will enjoy working as part of a team, thrive in a busy environment, and be confident managing multiple tasks at once.

Key responsibilities include:

• Checking in customers


• Managing flight delays and schedule changes


• Coordinating passenger transfers


• Ensuring vehicles and drivers depart on time


• Communicating with drivers and the operations team


• Resolving customer issues and assisting distressed passengers in a calm and professional manner


• Delivering excellent customer service throughout the passenger journey


• A good understanding of logistics and strong teamwork skills are essential.

Working Hours

• Shifts operate between 08:00 and 23:59


• Peak working days are Friday, Saturday, and Sunday


• Additional overtime opportunities may be available during busy periods

Please note: applicants must be able to travel to and from Lyon airport independently.

Requirements

• Excellent spoken English


• French language skills


• Strong IT skills


• Previous experience in a customer-facing role preferred.


• High school diploma or equivalent


• EU passport holders only

Additional Information

• Accommodation is not provided with this role.


• Candidates should ideally be based close to Lyon Airport or within easy commuting distance,