Holiday Representative at Landal Greenparks Warsberg (Germany)

ECG: The Leader in Outdoor Accommodation!

Join the number one outdoor accommodation leader in Europe and embark on a professional adventure like no other!

Why Join ECG?

• Over 5,000 job opportunities annually with prestigious brands like Homair-Eurocamp, Marvilla Parks, Tohapi, Roan, ECGS, and more.
• Work in +400 stunning destinations across Europe’s finest 4- and 5-star campsites.
• Be part of the experience welcoming 3 million happy clients each year.
• Work in a multicultural, vibrant environment—by the sea, on a mountain, or by a peaceful lake!

The position 

To uphold our "brand quality standard", we are looking for a Holiday Representative to join our campsites all over Europe. This position involves providing excellent customer service, maintaining clean and fully equipped accommodations, and acting as the primary point of contact for guest inquiries and needs. 

Key Responsibilities 

• Provide safe, functional, fully equipped and clean accommodation for guests.
• Respond promptly and efficiently to guest questions and needs, always with a friendly attitude.
• Provide detailed and relevant information to guests about the local area, campsite facilities and services.
• Clean accommodation both internally and externally at the start of the season and after each guest departure, ensuring they are ready for new arrivals.
• Facilitate smooth guest check-in and check-out processes, including key handover, deposit handling, and registration on internal systems.
• Handle night calls on a rotational basis, assisting guests with their urgent needs.

What We Offer

• Fixed-term contracts lasting 2 to 9 months.
• Comprehensive tailored training to set you up for success.
• On-site accommodation provided.

What We’re Looking For

• Strong working knowledge of English (additional languages are a plus!).
• Physical fitness and the ability to perform daily physical tasks.
• Strong organizational skills and the ability to prioritize tasks effectively.
• Flexibility and adaptability to meet the varying needs of the role.
• Comfortable with IT tools, including Google Drive, smartphones, tablets, and cloud-based systems.
• A willingness to learn and develop new skills.
• Team-oriented attitude with the ability to collaborate effectively.

Why now?

Most of our positions start in March and April, with some opportunities available later in the season (May, June, or July).

Please note:

• This vacancy is for Irish nationals who wish to work in Europe.
• Due to EU legislation, UK passport holders must have residency in an EU country to qualify.