General Manager - Rotterdam

Welcome to Eurostars Hotel Company, The Happiness Industry!

Eurostars Hotel Company is the hotel division of Grupo Hotusa, integrating the brands Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, and Tandem Suites.

Today, our portfolio includes more than 300 hotels across 20+ countries. Our activity is backed by solid know‑how reflected in every area: hotel management, brand values, and, of course, the exquisite care we put into every guest experience.

We firmly believe that the success of a company lies in the talent and passion of the people who make it possible. That’s why we look for individuals who are enthusiastic about their work and eager to grow with us.

Would you like to join the Happiness Industry?

We are looking for a General Manager for our hotel in Rotterdam.

This is your opportunity to lead a dynamic team, drive the strategic and operational success of a flagship property, and elevate the guest experience in one of Europe’s most vibrant cities.

What will you be responsible for?

• Full leadership and operational management of the hotel, ensuring excellence across all departments.
• Development and execution of the hotel’s commercial and financial strategy to maximize revenue and profitability.
• Oversight of guest experience, ensuring the highest standards of service and satisfaction.
• Team leadership: recruitment, training, motivation, and performance management of department heads and staff.
• Monitoring of budgets, financial reports, KPIs, and cost‑control measures.
• Ensuring compliance with brand standards, health & safety regulations, and local legislation.
• Building strong relationships with clients, partners, suppliers, and local institutions.
• Identifying opportunities for improvement, innovation, and operational efficiency.

What are we looking for?

• Previous experience as a General Manager or Hotel Manager in 4* or 5* properties.
• Strong leadership, communication, and team‑development skills.
• Solid understanding of hotel operations, revenue management, and financial analysis.
• Strategic mindset combined with hands‑on management style.
• High level of customer orientation and attention to detail.
• Fluency in English and Dutch; Spanish is a strong plus.
• Passion for hospitality and a drive for excellence.

What do we offer?

At Eurostars Hotel Company, you will be part of a leading travel‑sector company in continuous growth and international expansion, with a strong commitment to the professional development of its team.

You will also enjoy benefits such as:

• Up to 50% discount in our 4*/5* hotels worldwide, and up to 20% discount for your family members.
• Free and unlimited online training with The Power Business School: MBA, leadership, marketing, digital skills, and more.
• Access to our Employee Club, offering advantages and discounts across multiple categories.
• Referral program rewarding your recommendations with free hotel nights.
• The opportunity to lead a hotel in one of Europe’s most innovative and multicultural cities.