Western Restaurant Junior Captain

ESSENTIAL FUNCTIONS核心职责

• The Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel’s Micros system; coordinate food timings; check completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality.  

通过有趣生动的描述，向顾客介绍一些有关菜肴起源，口感，准备、制作的方法；通过酒店Micros系统，将顾客的点单信息包括一些特殊要求传递给厨房；协调出菜的时间；核对厨房的出单；及时的将高品质的菜肴端送到顾客的面前。

• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. 

• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals. 

• Breakdown, clean and set-up of tables, buffets, and food stations. 

• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Impact.

• Work harmoniously and professionally with co-workers and supervisors. 

NON-ESSENTIAL FUNCTIONS 非核心职责

• Take guest reservations.

• Plate and prepare food items. 

OTHER其他

• To perform other tasks or responsibilities assigned by managers.