Group, Conference and Events Sales Agent (maternity cover from October 2025)
Group, Conference and Events Sales Agent (maternity cover from October 2025)

Hilton Milan

Publiée

Group, Conference and Events Sales Agent (maternity cover from October 2025)

À propos du poste

A Group, Conference, and Events (GCE) Sales Agent will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.

What will I be doing?
As Group, Conference, and Events (GCE) Sales Agent, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The GC and E Sales Agent will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Group, Conference, and Events (GCE) Sales Agent will perform the following tasks to the highest standards:
* Receive and convert incoming enquiries to achieve targets and maximize revenue
* Seek opportunities to increase sales and conversions within the Team
* Manage an events schedule to maximise yield
* Focus on a consistently executed up-selling approach
* Build strong relationships with customers to fully understand their needs
* Arrange and carry out Hotel show rounds
* Ensure the complete administration and execution of all planned events
* Participate in hotel promotional activities
What are we looking for?
A Group, Conference, and Events (GCE) Sales Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
* Good organisational and administration skills
* Positive attitude and good communication skills
* Commitment to delivering a high level of customer service
* Confident telephone manner
* High level of IT skills
* Excellent grooming standards
* Demonstrated previous experience working in a Sales environment
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* Knowledge of the hotel property management systems
* Demonstrated previous experience working in the Conference and Events function
* Qualification, degree, or certification in a relevant field

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

À propos de vous

  • Langue requise: Italien.

L'entreprise

Hilton Milan is located near the Central Station, a short distance from the city center and well connected with the major airports in Milan.

It has 319 rooms, of which 211 Hilton Guestrooms, 105 Executive Rooms and 3 Suites. For the most discerning traveler, the Executive Rooms offer additional services such as private check-in/check-out and exclusive access to our Executive Lounge with complimentary breakfast, snacks and drinks during the whole day.

The meeting area, our exclusive Hilton meetings is located on the first floor and includes 10 meeting rooms that can accommodate from 6 to 180 people. They are all lightened with natural light and equipped with the latest technologies, including wired and wireless Internet and video conferencing facilities.

The Milano Pacific Restaurant and Cosmopolitan Lobby Bar & Lounge are the venues where you can taste the typical dishes of traditional Italian and local cuisine.

For relaxation and well-being of its guests, the Hilton Milan has a fitness center, equipped with modern facilities that is open 24/7.

Voir le profil

Group, Conference and Events Sales Agent (maternity cover from October 2025)

Milan, Italie

Temps plein, Indéfini

Date de début du contrat:

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