Head Waiter

A Head Waiter at Majestas Group

As a Head Waiter/Waitress, you play a crucial role in ensuring the seamless operation of your section during the service. Working closely with our restaurant and bar teams, you will deliver impeccable service.

You will be responsible for:

• Lead a specific section within our dining area, ensuring smooth and efficient service.
• Inspire and motivate your commis and runners to consistently achieve high standards throughout service.
• Be the primary point of contact for guest requests, resolving them promptly and professionally.
• Promote and upsell our food and beverage offerings while taking orders and closing bills in your designated area.
• Maintain the cleanliness of your designated dining area to meet company standards, always creating a welcoming atmosphere.
• Inform the Restaurant Manager of any issues to ensure quick and effective resolution.
• Excel in a dynamic, fast-paced environment where quality and guest satisfaction are top priorities.

Who are you?

• A minimum of 2 years of experience as a waiter in high-end restaurants.
• Exceptional customer service skills with a passion for creating a high-end dining experience.
• Strong knowledge of food, wine, and beverages, with the ability to make informed recommendations.
• A keen eye for detail, ensuring the highest presentation and service standards.
• Enthusiastic, energetic, and able to thrive in a fast-paced, dynamic environment.
• Strong communication skills with a friendly and engaging personality.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• A team player who enjoys working with others to create a seamless guest experience.