Front Office Supervisor - Anantara Palazzo Naiadi Rome Hotel
À propos du poste
In luxury hospitality, Front Office is the first expression of excellence.
We are currently looking for a talented and motivated Front Office Supervisor to join our 5-star luxury hotel in Rome.
The ideal candidate is a hands-on hospitality professional with strong organisational skills, international exposure and a natural passion for guest service excellence.
- Supervise daily Front Office operations
- Support and coordinate the Reception team during daily activities
- Ensure high standards of guest service and satisfaction
- Handle guest requests and operational challenges with professionalism and empathy
- Collaborate closely with Housekeeping, Concierge and operational departments
- Ensure compliance with luxury hospitality procedures and standards
- Assist the Front Office Manager with departmental operations
- Minimum 1 years’ experience in a similar role within international hotels or luxury hospitality
- Mandatory international working experience abroad
- Fluent Italian required
- Fluent English essential
- Knowledge of at least one additional language
- Strong organisational and communication skills
- Team-oriented mindset and problem-solving attitude
- Professional standing and attention to detail
- Operational flexibility and guest-focused approach
- Knowledge of thai culture will be valued
At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:
- Worldwide experience – diversity of 150 different nationalities.
- Career development opportunities full of national and international challenges.
- Wide range of training programmes to enhance your skills.
- Wellbeing initiatives, including flexible working conditions.
- Team member recognition programmes, including Memorable Dates.
- Ability to make a difference through our sustainability programme and volunteering initiatives.
- Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
- Salary starting from €27K gross per year
- Département: Réception
L'entreprise
Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.
