Guest Services Porter
À propos du poste
We currently have a fantastic vacancy for a Full-Time Guest Services Porter to join our team.
The role:
* Ensuring that each guest to the estate receives a warm and friendly welcome
* Transporting guests throughout the estate and assisting with luggage, ensuring a seamless and comfortable arrival and departure experience.
* Dealing professionally with telephone and face to face inquiries
* Handling projector and other audio-visual set-ups
* F&B duties
* Responding to guest requests appropriately and in a timely manner
* Promoting and up-selling the estate's facilities
* Dealing sensitively with guest feedback
* Other duties as required
Minimum Requirements:
* Full Irish Drivers Licence Required
* Available for Full-Time hours
* Previous similar experience
* Good audio-visual and computer skills
* Cash handing experience
* Ability to use own initiative
* Friendly outgoing personality and excellent customer service skills
* Flexible regarding working hours
Benefits Include:
* Competitive Pay
* International Hotel discounts
* Staff Meal
* Uniform
* Training & Continuous Professional Development
* Complimentary Health Club Access
Why join our team?
* Be part of an award-winning, certified Best in Hospitality, globally recognized luxury hotel.
* Collaborate with a passionate and dynamic team dedicated to excellence.
* Enjoy competitive compensation, benefits, and opportunities for professional growth.
* Shape the future of an iconic brand while creating unforgettable guest experiences.
This is an excellent opportunity for an individual to progress their career in the luxury hotel industry with a supportive and ambitious employer.
We look forward to hearing from you
- Département: Relations client
L'entreprise
Mount Juliet Estate is a 5 Star Autograph Collection Hotel is located just 20 minutes from the Medieval city of Kilkenny. Built in 1752, It is one of Ireland’s oldest walled estates. Now the original manor and converted stables have achieved their own sense of timelessness as a luxury, boutique Hotel the Mount Juliet Estate balances its historic past with a chic, contemporary aesthetic.
The estate is home to two distinctive buildings. The oldest is The Manor House, which features all its original interiors, including its preserved stucco ceiling. While Hunter’s Yard, previously the estate’s stables, takes influences from its equestrian heritage to create a unique, modern stay. This lends itself to its now present offering, as a beautiful 125-bedroom accommodation resort with outstanding culinary accolades including two Michelin star chefs and an AA- 4 Rosette Restaurant.