Guest Services Porter

À propos du poste

Mount Juliet Estate, a Marriott Autograph Collection, is a 5* Resort, set in 500 acres of rich and historic Irish countryside. Whether it is the elegant grandeur of a magnificent Georgian Manor House or the chic sophistication of Hunter's Yard, our two residences draw on centuries of local Irish heritage to weave a rich tapestry of vibrant stories. We are proudly certified as a Failte Ireland Outstanding Employer, and we warmly welcome you to add your own experience to Mount Juliet Estate's ever evolving story.

We currently have a fantastic vacancy for a Full-Time Guest Services Porter to join our team.

The role:
* Ensuring that each guest to the estate receives a warm and friendly welcome
* Transporting guests throughout the estate and assisting with luggage, ensuring a seamless and comfortable arrival and departure experience.
* Dealing professionally with telephone and face to face inquiries
* Handling projector and other audio-visual set-ups
* F&B duties
* Responding to guest requests appropriately and in a timely manner
* Promoting and up-selling the estate's facilities
* Dealing sensitively with guest feedback
* Other duties as required

Minimum Requirements:
* Full Irish Drivers Licence Required
* Available for Full-Time hours
* Previous similar experience
* Good audio-visual and computer skills
* Cash handing experience
* Ability to use own initiative
* Friendly outgoing personality and excellent customer service skills
* Flexible regarding working hours

Benefits Include:
* Competitive Pay
* International Hotel discounts
* Staff Meal
* Uniform
* Training & Continuous Professional Development
* Complimentary Health Club Access

Why join our team?
* Be part of an award-winning, certified Best in Hospitality, globally recognized luxury hotel.
* Collaborate with a passionate and dynamic team dedicated to excellence.
* Enjoy competitive compensation, benefits, and opportunities for professional growth.
* Shape the future of an iconic brand while creating unforgettable guest experiences.

This is an excellent opportunity for an individual to progress their career in the luxury hotel industry with a supportive and ambitious employer.
We look forward to hearing from you

L'entreprise

Mount Juliet Estate is a 5 Star Autograph Collection Hotel is located just 20 minutes from the Medieval city of Kilkenny. Built in 1752, It is one of Ireland’s oldest walled estates. Now the original manor and converted stables have achieved their own sense of timelessness as a luxury, boutique Hotel the Mount Juliet Estate balances its historic past with a chic, contemporary aesthetic.

The estate is home to two distinctive buildings. The oldest is The Manor House, which features all its original interiors, including its preserved stucco ceiling. While Hunter’s Yard, previously the estate’s stables, takes influences from its equestrian heritage to create a unique, modern stay. This lends itself to its now present offering, as a beautiful 125-bedroom accommodation resort with outstanding culinary accolades including two Michelin star chefs and an AA- 4 Rosette Restaurant.

Voir le profil

Guest Services Porter

Thomastown, Irlande

Temps plein, Indéfini

Date de début du contrat:

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