Future Cruise Consultant
À propos du poste
The best of your adventures is the one you have yet to sail!
Your Purpose
As a Future Cruise Consultant, you will play an essential role in shaping the vacation dreams of our guests. Your mission is to inspire and assist travelers in planning their next unforgettable cruise experience, ensuring a seamless transition from their current voyage to their future adventures with us.
Your passion for sales and exceptional customer service will help create lasting memories and contribute to our company's success.
Your Impact
Your expertise and dedication will directly influence guest satisfaction and loyalty, making you a key contributor to our cruise line's growth. By understanding our guests' desires and showcasing the unique offerings of our cruises, you will not only meet but exceed sales goals. Your ability to connect with a diverse clientele will foster trust and enthusiasm, turning first-time passengers into lifelong travelers and ambassadors of our brand.
Your Journey So Far
To succeed in this position, you bring:
Fluent in English, both oral and written, with proficiency in at least two additional European languages
Previous sales experience with a proven track record of positive sales performance is preferred.
Familiarity with the leisure or cruise industry is a plus.
Clear speaking voice and the ability to use professional language tailored to the travel industry.
One / two years of experience with reservation systems and customer service techniques.
Demonstrated success in a sales-driven role, combining customer care with effective promotion strategies
Your Essentials
We're looking for someone who embodies these qualities:
A minimum of one / two years of experience with reservation systems and customer service techniques.
Fluency in English both oral and written, with proficiency in at least two additional European languages
Enthusiastic about promoting and persuading guests to book future cruises.
Strong multitasking skills, capable of handling multiple tasks or guest requests in potentially high-pressure environments.
Exceptional interpersonal skills to build rapport with a diverse guest base.
A proactive and solutions-oriented mindset, ensuring guest satisfaction and efficient problem-solving.
A passion for travel and a commitment to upholding our brand values of excellence and innovation.
If you are a sales-driven individual with a passion for travel and a knack for delivering exceptional guest experiences, we invite you to embark on this exciting journey with us. Join our team and help turn dream vacations into reality!
Our commitment
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.
Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here
- Département: Autre
L'entreprise
MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships!
With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027.
One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.
In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design.
In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships.
Recruitment Prospects
With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.
This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.
We need motivated and ambitious crew members who work with passion and understand the value of a smile.
Join our team and see how much you can grow!
Future Cruise Consultant
Plusieurs emplacements
Temps plein, Indéfini
Date de début du contrat:
