Port Operations Manager - Puglia Region
À propos du poste
The best of your adventures is the one you have yet to sail!
Your Purpose
We are looking for a dynamic and experienced Port Operations Manager to join our team and assist the Director of Operations in overseeing the daily activities at one of our cruise terminal.
This role is perfect for someone with a background in cruise operations, guest services, and terminal management, who is eager to contribute to delivering a seamless and exceptional experience for cruise passengers and ship operators.
Your Impact
* Assist the Director of Operations in the management and coordination of all cruise terminal operations
* Work closely with the Director to oversee the embarkation and disembarkation process for cruise passengers, ensuring efficiency and a positive experience
* Support the Director in coordinating with cruise line representatives, authorities, customs, immigration, and other stakeholders to facilitate operational processes and regulatory compliance
* Assist in supervising terminal staff and service providers, ensuring high-quality service, safety, and security standards are always maintained
* Aid the Director in monitoring the flow of passengers, luggage handling, and related services, addressing any operational issues promptly to minimise disruptions.
* Support the Director in managing and optimising the use of terminal facilities, including passenger lounges, embarkation/disembarkation areas, and other services.
* Assist the Director in maintaining operational reports and providing updates to senior management, ensuring all activities align with business objectives and regulations.
Your Journey so far
* Proven experience in operational management, preferably in the cruise or maritime industry
Your Essentials
* Strong leadership and team management skills
* Excellent problem-solving and decision-making abilities
* Ability to work in a fast-paced and dynamic environment
* Strong communication skills in both English and Italian
Our commitment
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.
Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here
- Département: Responsable Hébergement
L'entreprise
MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships!
With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027.
One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.
In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design.
In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships.
Recruitment Prospects
With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.
This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.
We need motivated and ambitious crew members who work with passion and understand the value of a smile.
Join our team and see how much you can grow!
Port Operations Manager - Puglia Region
Plusieurs emplacements
Temps plein, Indéfini
Date de début du contrat:
