Towel Hut Attendant

The Towel Hut Attendant is responsible to deliver industry-leading hospitality standards in the welcome and farewell experience on the Destination. This role focuses on exceeding Guest satisfaction by proactively engaging with Guests, exchanging their towels, answering their questions, and guiding them to the venues, cabanas, pools, and other attractions. The Towel Hut Attendant supports the Service Operations Manager in all operational aspects of towel and laundryoperation. This position requires excellent Guest engagement, professional appearance, knowledge of products, services and public health. All duties and responsibilities are performed following Company’s Brand Standards, the Royal Way philosophy, policies, and SOPs, public health, safety, security, and environmental guidelines. This Job Description in no way states or implies that these are the only duties performed by the Team Member occupying this position. All Team Members may be required to perform any other job-related duties assigned by their Supervisor or Management. The nature of this job requires daily interactions with internal and external stakeholders.