Receptionist

As a receptionist, you are the first point of contact for our guests. You welcome them on board and assist them with all their needs, from their Wi-Fi connection and hairdresser appointment to providing information about the different cities we sail to. You are also responsible for the on-board shop, making sure it’s according to Scylla standards. You ensure several administrative tasks like ordering and controlling goods, booking services and products and doing regular inventories. Your main purpose is to create a memorable experience for our guests.

• Attractive salary package
• Paid holidays, rotation arrangements by mutual agreement
• Travel allowance
• Pension-contribution
• Health and accident insurance
• Insured both on board and during your holidays ashore
• High quality crew food
• Referral program
• Intensive training on-the-job
• Focus on your career development with many opportunities to grow to other positions
• The ability to work on a first-class innovative river cruise ship with the Number One luxury river cruise-company
• The opportunity to travel Europe and make friends for life

• Preferably experience in similar role and/or previous cruise ship experience
• Excellent organizational, administrative and time management skills
• Outstanding verbal communication, listening and telephone skills
• Friendly and positive attitude with strong customer focus
• Representative appearance
• Problem-solving skills and dependability
• Stress resistant and resilient
• Open minded and flexible with high social, interpersonal and cultural competencies
• Excellent English skills (written & verbal), knowledge of German is a big advantage.
• Good computer skills (Excel, Word, PowerPoint)