HR & Training Coordinator

Shangri-La Bengaluru

Shangri-La Bengaluru operates on a simple yet powerful philosophy of Shangri-La hospitality from a caring family. The uniquely Asian view of service at this luxury hotel in Bengaluru embodies the core values of respect, helpfulness, courtesy, sincerity, and humility. We are diverse, warm, and caring, but also demanding, dynamic and innovative. As with every property in the group, these qualities have been the cornerstone of our success.

The hotel’s 397 rooms and suites offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.

We currently have vacancies for an HR & Training Coordinator to join our HR Team.

Duties:

• Assess training needs and develop programs with department managers.
• Coordinate and conduct training sessions at various levels.
• Evaluate training effectiveness and adjust.
• Support employee benefits programs.
• Assist with benefit-related inquiries.
• Facilitate effective communication between management and staff.
• Distribute relevant HR information.
• Plan and coordinate employee events and recognition programs.
• Address and resolve employee concerns.
• Foster a positive work environment through effective communication.
• Conduct exit interviews for feedback and improvement insights.
• Collaborate with department heads to identify staffing needs.
• Source, screen, and interview potential candidates.
• Coordinate onboarding, including orientation and training for new hires.

Requirements:

• Preferably has 1-2 years of experience working in the HR & Training department of a 5* luxury international hotel.
• Bachelor's degree in HR, Business Administration, or related field.
• Previous HR and training experience, preferably in hospitality.
• Strong understanding of HR principles.
• Excellent interpersonal and communication skills.
• Detail-oriented with strong organizational abilities.
• Has good organizational skills
• Communicates and writes with fluency in English (as well as the local language)
• Is a critical thinker and a problem-solver.
• Able to communicate with employees effectively and professionally.