Manager / Assistant Manager, Human Resources (Shared Services)

Shangri-La Group is a global leader in luxury hospitality with unique Asian heritage.

Headquartered in Hong Kong SAR, the Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of four brands: Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders.

We are part of the Kuok Group, one of Asia's most dynamic multinational conglomerates and a leader in properties, logistics, agribusiness, maritime and hospitality.From our strong base in Asia, we have expanded into key gateway cities and markets around the world. Our properties sit on some of the world’s most prestigious addresses and exotic destinations. Through the environments we have created, we enable people to come together to live, work, play, eat, and rest well.

We are currently looking for a Manager / Assistant Manager, Human Resources (Shared Services) to join our Human Resources team based in Hong Kong.

As a Manager/ Assistant Manager, Human Resources (Shared Services), we rely on you to:

• Provide operational support to HR Shared Service team across the entire employee lifecyle and other shared service transactions including on/off boarding logistics and formalities
• Manage the generation of employment contracts and company letters for employees in the HK corporate office
• Maintain HR databases to ensure correct recording of all staff and employment related information as required
• Assist the HR Shared Services team with the administration of HR systems and process as required
• Assist with preparation of HR metric data reports, e.g., headcount, turnover, leave liabilities, etc., as required
• Manage and administering annual leave entitlement database, and annual leave carried forward processes
• In conjunction with other members of the HR team, provide advice on the interpretation of HR policies, procedures, and guidelines
• Support work permit and manage mobility cases for expatriates and secondment staff
• Support employees and their families during the relocation process, providing assistance with housing, schooling, healthcare, and other relocation-related matters
• Handle HR related enquiries from internal and external parties
• Coordinate and maintain the HR personnel filing systems.
• Participate in HR/transformation projects as assigned, i.e. flu vaccination, continual improvement and standardisation of HR operations and systems.

We are looking for someone who has/is:

• University degree in the Human Resources preferred
• Minimum 8 years of relevant experience
• Candidates with less experience will be considered for the Assistant Manager role
• Attend to details and good analytical thinking
• Excellent communication skills (written/oral) in Chinese & English
• Team player with good communication skills, resourceful, process-driven
• Efficient in follow-throughs
• Proficiency in MS Excel, Word and HRIS