Sales Manager - Travel Industry

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: an oasis of tranquility where the sea, land, and subtropical vegetation blend with architecture inspired by Moorish design. With 462 guest rooms and suites – divided between the vibrant Citadel and the exclusive Retreat – offering breathtaking views of the Atlantic Ocean, Mount Teide, or the resort's lush gardens, this five-star destination is home to award-winning dining experiences ranging from casual cuisine to Michelin-starred restaurants. The resort also features multiple swimming pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. On Abama's golden sandy beach, guests enjoy an exclusive area with complimentary sunbeds and umbrellas.

Join our team... as a Sales Manager – Travel Industry at The Ritz-Carlton Abama Resort in Tenerife!

Who we're looking for…

Are you passionate about developing business opportunities and building long-lasting relationships within the travel industry? As a Sales Manager – Travel Industry, you will be responsible for driving revenue growth by developing strategic partnerships and managing key accounts across the travel trade segment, while representing the legendary service, luxury, and excellence that define The Ritz-Carlton.

We are looking for a dynamic, results-driven professional with outstanding relationship-building and negotiation skills, capable of identifying new business opportunities, maximizing revenue, and creating long-term partnerships with travel agencies, tour operators, destination management companies (DMCs), consortia, wholesalers, and other key industry partners.

Your responsibilities include…

Develop and execute sales strategies to grow revenue from the Travel Industry segment.

Manage and develop a portfolio of key accounts, strengthening relationships with travel agencies, tour operators, DMCs, luxury travel advisors, consortia, wholesalers, and other strategic partners.

Identify and secure new business opportunities to maximize the resort's revenue and market share.

Negotiate commercial agreements, contracts, and preferred partnerships while ensuring profitable and sustainable business relationships.

Represent the resort at international trade shows, workshops, roadshows, sales missions, and industry events.

Plan and conduct sales calls, client presentations, site inspections, and familiarization (FAM) trips to showcase the resort's unique experiences.

Work closely with Revenue Management, Marketing, Reservations, and Operations to ensure aligned commercial strategies and exceptional guest experiences.

Analyze market trends, competitor activity, and account performance to identify new opportunities and develop action plans.

Prepare sales reports, forecasts, and production analyses, ensuring continuous follow-up on assigned accounts and business objectives.

Ensure all sales activities are delivered in accordance with The Ritz-Carlton's standards of quality, luxury, and service excellence.

Provide personalized service to clients and business partners, building trust and fostering long-term relationships.

Ensure compliance with Marriott International policies, procedures, and brand standards.

Collaborate with the Sales team to achieve departmental goals and contribute to the continued success of the resort.

What we expect from you…

Bachelor's degree in Hospitality Management, Tourism, Business Administration, Marketing, or a related field, or equivalent professional experience.

Previous experience as a Sales Manager or in a similar commercial role within the luxury hospitality or travel industry.

Proven experience managing B2B accounts and developing business within the Travel Industry segment.

Strong understanding of the national and international travel trade, including travel agencies, tour operators, DMCs, wholesalers, and consortia.

Excellent sales, negotiation, and relationship management skills.

Strong commercial mindset with a proven ability to identify and develop new business opportunities.

Outstanding communication, presentation, and networking abilities.

Analytical skills with the ability to interpret sales data and develop effective business strategies.

Willingness to travel regularly for sales trips, trade shows, and client meetings.

Proficiency in Microsoft Office and experience working with CRM systems and sales tools.

Professional proficiency in English and Spanish. Additional languages will be considered an asset.

Valid work permit for Spain.

What we offer…

(The same corporate benefits package applies.)

• Competitive salary above market standards.
• Travel the world with special rates at more than 9,500 Marriott hotels ("Explore Rate"), available for you, your partner, parents, and family members.
• Enjoy our culinary experiences with a 20% discount at Marriott hotels and 50% discount within the resort.
• Up to 75% discount on flights if you reside in Tenerife.
• Corporate benefits with discounts on leisure and travel.
• A special birthday gift.
• Experience the resort as a guest after one year of service – a unique employee benefit!
• Additional annual bonus payment.
• Innovative training programs and continuous learning opportunities.
• Excellent career development opportunities within a global company.
• Complimentary meals in the employee dining room.
• Uniform provided and professionally laundered.
• Employee celebrations, anniversary events, and special recognition weeks.
• Community engagement and volunteering activities.

(All benefit and bonus programs are subject to internal policies and applicable tax and labor regulations. There is no legal entitlement to these programs, and the employer reserves the right to amend them at any time.)

Have we inspired you?

Apply through Marriott Careers and submit your application.

Across more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that they remain with guests long after their stay. We believe that everyone succeeds when empowered to be creative, thoughtful, and compassionate.

Every day, we set the standard for luxury hospitality, taking pride in delivering excellence in guest care and comfort.

Your role will be to represent The Ritz-Carlton and build strategic partnerships that drive business growth while ensuring our Gold Standards are reflected in every interaction with clients and travel partners. These standards are the foundation of our culture and the reason The Ritz-Carlton remains a global leader in luxury hospitality. As part of our team, you will learn and exemplify our principles, including our Credo, Employee Promise, and Service Values.

By joining The Ritz-Carlton, you become part of the Marriott International portfolio of brands. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

 

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.