Experience Internship
À propos du poste
Program Objective:
This internship is designed to offer hands-on experience in event planning, guest interaction, and local tourism promotion. Interns will take on an active role in creating an engaging, social, and enriching environment for guests through the curation of events and local tours, helping to enhance the unit’s reputation as a hub of connection and adventure.
Key Responsibilities:
Leading Tours for New Guests:
- Conduct guided tours of the unit, introducing guests to common areas, facilities, and safety procedures.
- Provide guests with useful information about the services (e.g., laundry, kitchen, common spaces, etc.).
Organizing and Promoting In-House Events:
- Working closely with the Experience Coordinator on daily tasks and projects to plan, promote, and host events.
- Use social media, flyers and word-of-mouth to promote these events.
- Identify and capitalize on upselling opportunities to enhance the customer experience and boost sales.
- Maintain a calendar of activities and tours for guests.
Assisting with Partnerships for Local Tours and Experiences:
- Coordinate with local businesses to offer discounted or exclusive experiences for guests.
- Gather guest feedback after tours to ensure high-quality experiences.
Guest Engagement, Communication and Interaction:
- Guest check-ins and check-outs.
- Establish empathetic and close communication with guests, ensuring they feel valued and heard.
- Promote interaction and socializing among guests, fostering a friendly and welcoming atmosphere.
- Regularly interact with guests to gather suggestions for events or tours.
- Ensure guests feel welcomed and encouraged to participate in events.
- Use guest feedback to improve event planning and partner experiences.
Bar Management and Sales
- Take responsibility for bar sales, ensuring the effective promotion of available products.
- Create a dynamic, inviting, and comfortable space that encourages guests to consume and linger.
- No Allowance
- Free Accommodation (shared)
- Free breakfast; Discounts with partner companies; 3 free nights in our units (after the conclusion of the internship); Flexible dress code; 20% discount on drinks at our bars; Opportunity to enjoy, for free, one-time, activities such as tours, surf lessons, yoga, or any of our paid activities, subject to availability; Discounts on some of the merchandising products we sell
- Département: Loisirs Événementiel
À propos de vous
- Able to provide an Internship Agreement
- EU Citizen or have a VISA
- Excellent organizational and multitasking skills with keen attention to detail.
- A proactive attitude, willingness to learn, and ability to adapt to a dynamic work environment.
- Passion for hospitality and creating exceptional guest experiences.
- Langue requise: Anglais.
L'entreprise
𝗝𝗼𝗶𝗻 𝗪𝗢𝗧𝗘𝗟𝗦 — 𝗪𝗵𝗲𝗿𝗲 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝗠𝗲𝗮𝗻𝘀 𝗟𝗶𝘃𝗶𝗻𝗴 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲𝘀!
At WOTELS, we believe that working in hospitality is much more than checking in guests or preparing rooms — it’s about creating genuine memories, welcoming with heart, and providing authentic experiences. We are a 100% Portuguese group, with a relaxed, innovative, and people-focused approach.
WOTELS is a hybrid hospitality group, owner of the 𝗪𝗢𝗧 – 𝗪𝗼𝗿𝗹𝗱 𝗼𝗳 𝗧𝗿𝗮𝘃𝗲𝗹𝗹𝗲𝗿𝘀 brand, which encompasses different accommodation concepts designed for all types of travelers. The WOTELS Group includes the 𝗪𝗢𝗧 𝗦𝗼𝗰𝗶𝗮𝗹, 𝗪𝗢𝗧 𝗦𝗼𝘂𝗹, and 𝗪𝗢𝗧 𝗦𝗶𝗴𝗻𝗮𝘁𝘂𝗿𝗲 segments, reflecting the 𝗱𝗶𝘃𝗲𝗿𝘀𝗶𝘁𝘆 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲𝘀 𝘄𝗲 𝗼𝗳𝗳𝗲𝗿.
𝗪𝗢𝗧 𝗦𝗼𝗰𝗶𝗮𝗹 is for those who value sharing and the vibrant energy of group travel.
𝗪𝗢𝗧 𝗦𝗼𝘂𝗹 is for those seeking authenticity, charm, and a deeper connection to the destination.
𝗪𝗢𝗧 𝗦𝗶𝗴𝗻𝗮𝘁𝘂𝗿𝗲 is for those who prefer exclusive, charming experiences with comfort and local identity, represented by 𝗔𝗹𝗱𝗲𝗶𝗮 𝗱𝗮 𝗣𝗲𝗱𝗿𝗮𝗹𝘃𝗮 and 𝗛𝗼𝘁𝗲𝗹 𝗛𝗼𝗿𝘁𝗮 𝗱𝗮 𝗠𝗼𝘂𝗿𝗮.
The group also includes 𝗚𝗮𝗿𝗮𝗴𝗲𝗺 𝗱𝗮 𝗩𝗶𝘇𝗶𝗻𝗵𝗮, an urban and lively space for dining and events, designed for both locals and travelers from around the world.
We are present from north to south of Portugal: Porto, Peniche, Pateira (Águeda/Aveiro), Ericeira, Sintra, Lisbon, Costa da Caparica, Lagos, Almancil, Vila do Bispo, and Monsaraz.
More than just an accommodation group, we are a team that values positive energy, collaboration, creativity, and the drive to improve every day. We look for people with a positive attitude, initiative, and, above all, a passion for people.
If you are seeking a new professional challenge, in a group with real growth opportunities and where every day is a new story — then welcome to 𝗪𝗢𝗧𝗘𝗟𝗦.
