Duty Manager
À propos du poste
We are seeking a motivated, professional, and service-oriented Duty Manager to join our luxury hospitality team. This role is ideal for an ambitious hospitality professional looking to develop their leadership skills within a prestigious boutique hotel environment.
The Duty Manager will support the daily hotel operations, ensure exceptional guest experiences, and assist departmental teams in maintaining the highest standards of service associated with luxury hospitality.
Key Responsibilities
- Support the senior management in overseeing daily hotel operations and Food & Beverage outlets
- Ensure smooth coordination between Front Office, Housekeeping, Food & Beverage, and other departments
- Provide operational support to all F&B outlets during service periods, events, and high-volume operations
- Deliver exceptional guest service and handle guest requests, feedback, and complaints professionally
- Monitor service standards and ensure compliance with hotel procedures and brand expectations
- Assist with VIP arrivals, guest relations, and special requests
- Supervise shifts and support team members during operational hours
- Prepare operational reports and communicate relevant updates during handovers
- Département: Restauration - Management Réception
À propos de vous
Requirements
- Previous experience in hospitality, restaurant operations, front office, or hotel operations preferred
- Qualification in Hospitality Management or related field is considered an asset
- Strong communication and interpersonal skills
- Passion for guest service and operational excellence
- Excellent organisational and problem-solving abilities
- Langue requise: Anglais.
L'entreprise
The Xara Palace Relais & Châteaux is an exclusive family-run boutique hotel hidden away in the medieval city of Mdina, the old capital of Malta. Perched on centuries-old bastions, and surrounded by stunning baroque architecture, this 5-Star hotel caters for the individual traveller, mini-groups and corporate travellers. Secluded and private, it provides the perfect setting for weddings and honeymoons.
Housed within the walls of a 17th Century Palazzo, sensitively restored to reflect its former glory, The Xara Palace boasts seventeen individually designed rooms and suites. Featuring unique pieces of antique furniture and paintings, each room or suite sets the scene for an unforgettable holiday experience.
The Xara Palace is the only Maltese hotel associated with Relais & Châteaux, a family of independent hotels and restaurants from ‘all around the world, unique in the world’, that fulfil the prerequisites of character, courtesy, calm, charm and cuisine.
