Technical Services Coordination Manager

BRIEF PURPOSE OF POSITION

To bring discipline, structure, and accountability into Technical Services, with a primary focus on Villa Owner Works, while implementing systems and processes that standardize administrative coordination across all technical departments.

This individual will oversee the coordination of owner-related projects, maintenance requests, and works in progress, while also creating and enforcing a unified administrative and reporting framework for departments such as Water, Electrical, Golf Course Maintenance, Workshop/Fleet, and General Maintenance.

KEY DUTIES AND RESPONSIBILITIES

·        Lead the coordination and tracking of all Villa Owner Works projects, requests, and maintenance items.

·        Own and maintain tracking systems for work orders, service requests, and ongoing technical projects across departments.

·        Follow up daily with maintenance managers, supervisors, and technicians to ensure progress and accountability.

·        Prepare, track, and follow through on quotes, proposals, approvals, invoices, and related paperwork.

·        Coordinate vendor scheduling, servicing timelines, procurement follow-ups, and internal deadlines.

·        Attend and actively participate in daily operational and morning meetings, driving follow-up and action points.

·        Consolidate and standardize administrative processes currently spread across Water, Electrical, Golf Course, Workshop/Fleet, and other technical areas.

·        Create clear reporting structures and visibility on what is pending, delayed, approved, completed, or blocked.

·        Develop systems, SOPs, and administrative controls to improve efficiency and consistency across Technical Services.

·        Act as the administrative “control tower” for all owner works and technical coordination matters.

PREFERRED BACKGROUND - EXPERIENCE IN ONE OR MORE OF THE FOLLOWING:

·        Maintenance Coordination

·        Engineering Administration

·        Facilities Coordination

·        Fleet or Workshop Administration

·        Construction / Project Administration

·        Property / Villa Maintenance Coordination

·        Strong Office / Operations Management background

The candidate does not need to be technically hands-on, but should understand enough maintenance, engineering, or construction terminology to challenge excuses and drive action.

SKILLS

·        Strong Excel and reporting/tracking skills

·        Excellent administrative and organizational skills

·        Ability to multitask across multiple departments and projects

·        Strong communication and follow-up discipline

·        Ability to work in a slow and fast-paced at the same time - island / remote environment

·        Caribbean or island experience is an advantage, though attitude and personality are more important.