This dynamic video series equips hospitality professionals with the mindset, language, and behaviors that elevate service from routine to remarkable. Each episode focuses on a core principle—like personalization, emotional intelligence, proactive service, and communication—offering practical tools and real‑world examples to help teams deliver care with confidence, clarity, and consistency.
The best cocktails start with the best inspiration. Join Ivy Mix, bartender and co-owner of Brooklyn cocktail bar Leyenda, for this 30-minute class on making a signature cocktail inspired by her love for the flavors of Spain and Mexico. In step-by-step lessons, Ivy shares:
how she translates inspiration into a drink's essential flavors
tips for matching different flavor profiles (ex: fruity vs. nutty)
her process for creating her own signature Palo Negro
Along the way, Ivy shares insider tips including how to work with ice, find the perfect glass, and elegantly present your drink.
Whether you already appreciate great cocktails or are curious to experiment with your own, you'll leave with tricks and inspiration for getting creative — all so you can design your own drink and enjoy!
The course describes the current responsibilities of any food outlet under the law, with regards to a safe workplace, safety of plant and machinery and systems, safely storing articles and substances, adequate welfare facilities and how to provide information, instruction, training and supervision necessary to provide health and safety for employees.