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Hotel Front Office Management and Operations

The ideal starting point for a career in hospitality This immersive programs combines hands-on practical training with business management theory, plus the opportunity to gain invaluable professional experience through two industry internships.

This Hotel Management programme is particularly suitable for hospitable students with entrepreneurial flair, commercial insight, and an international focus. To help you succeed in this Hospitality Industry, we pay considerable attention to management skills, communication, and other essential professional qualities.

Do you dream of becoming a hotel manager and are you a communicative type? Then the BA Global Hospitality Management programme fits you like a glove. In this multifaceted job, you will ensure the smooth running of international hotels.

The hotel asset manager is responsible for managing lodging investments to meet specific objectives. Their role in building value is analyzed at both the portfolio and the property level. In this course, Professor deRoos focuses on the importance of developing a strategic vision for asset management and explores the latest asset management techniques in pursuit of that strategic vision.

Revenue management is cross-functional and cross-disciplinary. The courses provide the skills you need to maximize revenue in today’s complex global market. Take a strategic approach that enables your team to push the levers that drive profits and performance.

EHL’s MBA in Hospitality is designed for busy working professionals who want to upgrade their strategic hospitality management skills, without leaving their career or personal life on hold. Around 80% of the courses are delivered online, for a flexible work-study balance. Students spend three weeks on the Lausanne campus in Switzerland to network with industry leaders and peers.

You will examine the components of a successful overbooking strategy: no-show forecasting, no-show rates, arrival uncertainty, pricing policies, and cancellation forecasts. You will consider the risks of overbooking and review strategies to minimize costs and mitigate customer impact.

Develop skills for professional practice in hotel units and in their functional management structures

Accelerate your career without interrupting it Presented in a blended format, so you can study without leaving your job, this professional diploma enhances your business and management skills, giving you the edge to stand out from the crowd.

This two-year course is designed to equip students with the skills necessary for a career in culinary arts. The programme puts particular emphasis on food production skills as well as managerial aspects. The two industry placement semesters as well as the practical duties during the theory semesters make Alpine's graduates highly employable in the catering, food and beverage related industries.

Le MSc in Hospitality Management forme des managers d’hôtel exigeants et engagés, experts sur le plan professionnel et managérial afin d’être créatif et développeur d’affaires.

Prepare for success in an exciting, fast-growing and highly competitive business With its focused and practical learning approach, this master’s will give you the skills to lead marketing projects and develop effective marketing strategies – skills which are highly sought-after throughout the industry.

Critical challenges facing the hospitality industry’s value creation models in the twenty-first century are increasing by the ever-changing customer expectations. Traditional approaches to market dynamics, pricing or distribution do not any longer enable companies to reach the full potential and future profit level requirements. In this context, hospitality operators need to step away from old practices and start to embrace more holistic, collaborative, customer-centric and sustainable business practices. Since value in the hospitality industry is clearly co-created by the customer and the company itself, it’s evident that company must be able to capture customers’ expectations and translate them to strategies and tactics. To be able to achieve these goals, it is essential to understand how teams can align themselves throughout the organization. While there is a focus on hotels, this course is also relevant to the other sectors of the hospitality food and beverage sector, events, rentals, etc. The participants are expected to watch all the video content under each module, acquaint themselves with additional materials provided, and then take the quizzes. The quiz can be taken 3 times and we recommend that participants watch the videos and practise until they feel they master the topic.