Trova Corsi nel Settore Alberghiero e Turistico

Critical challenges facing the hospitality industry’s value creation models in the twenty-first century are increasing by the ever-changing customer expectations. Traditional approaches to market dynamics, pricing or distribution do not any longer enable companies to reach the full potential and future profit level requirements. In this context, hospitality operators need to step away from old practices and start to embrace more holistic, collaborative, customer-centric and sustainable business practices. Since value in the hospitality industry is clearly co-created by the customer and the company itself, it’s evident that company must be able to capture customers’ expectations and translate them to strategies and tactics. To be able to achieve these goals, it is essential to understand how teams can align themselves throughout the organization. While there is a focus on hotels, this course is also relevant to the other sectors of the hospitality food and beverage sector, events, rentals, etc. The participants are expected to watch all the video content under each module, acquaint themselves with additional materials provided, and then take the quizzes. The quiz can be taken 3 times and we recommend that participants watch the videos and practise until they feel they master the topic.

Delivering high-impact, compelling presentations can take your career to the next level. In Powerful Presentations, two professional speakers break down how to structure, design, and deliver incredible presentations. From beating ‘stage fright’ to tackling technology issues, you’ll learn how to become a stronger speaker, whether you’re in the classroom, board room or a conference stage.

This course is designed to equip you with a 360° view of organizing meetings and events. Throughout this course, you will discover event management theory and tools with an abundance of supporting resources to help you understand the multidisciplinary nature of the MICE industry. You will be given the knowledge and tools to plan, produce and tailor-make events to local, national and international audiences. In recent years, there has been an explosion of digital solutions for in-person, hybrid and virtual events across the world and you will find new ways to scale up events in a more ethical and sustainable way.

Learn about information and communication technologies [ICTs] and innovations in the hotel and tourism industries.

This course will help you create clear and creative CVs that stand out. Our industry professionals will give you clear instructions on what to include and what not to include as content as well as tips on formatting your CV. Our experts will also tell you whether having referees on your CV helps to make their decision easier and if so, who would make an appropriate referee? Through interactive activities and assessments, learners will be able to learn from each other’s tips and experiences.

At the conclusion of the course, students will be able to: Interpret practical, theoretical and personal skills required for senior management roles within a variety of international culinary arts organisations. Synthesise strategic, organisational and marketing processes of a commercial hospitality enterprise within the context of the global nature of the business.

ospitalità con standard più alti (LQA), comunicazione, uso del Gestionale Opera, Best Practice Reparti Housekeeping e Room Divisione, Marketing, Sales, Revenue, Budget e Controllo di Gestione

A comprehensive foundation in hospitality business management Our most popular graduate program has launched thousands of successful hospitality careers in every corner of the world. You can also use it as a springboard to our flagship MBA program.

This intensive one-year program will set you up for a successful leadership career Whether you are learning on campus or remotely, our MBA program offers the intense focus and attention to detail you'd expect from a world-leading hospitality business school.

Address your customers where they spend their time. 80% of network traffic consists of videos. Consumers remember video-containing material better than text or still pictures. A modern company is not relevant if the customer encounter is not of high quality also online. Using videos you may encounter your customers online effectively and impressively. Video marketing is not expensive nor too difficult

This course aims to develop a wide perspective on modern travel and tourism as a multi-form industry and the issues affecting it. The lessons included will explain the central concepts and definitions used in the travel and tourism business. The course will introduce the tourism cluster, which gives an overview of how the travel and tourism industry is connected to other business sectors and service fields. Also, the course explores motivations why people travel and what is pushing and pulling them in the context of tourism. Furthermore, these studies aim to clarify the importance of sustainable tourism development by pointing out the major impact of tourism activities and operations on the destination level. Understanding the impact of current worldwide trends and issues is vital and will be explained as a part of the tutorials. The participants are expected to watch all the video content under each module, acquaint themselves with additional materials provided, and then take the quizzes. The quiz can be taken 3 times and we recommend that participants watch the videos and practice until they feel they master the topic.

In this course, the participant will learn the basic concepts related to financial and management accounting. The participant will be introduced to the basic cost concepts and cost volume profit analysis. Different pricing methods are also discussed. The participants are expected to watch all the video content under each module, acquaint themselves with additional materials provided, and then take the quizzes. The quizzes can be taken 3 times and we recommend that participants watch the videos and practise until they feel they master the topic.

A comprehensive foundation in hospitality business management for professionals Our PDD features bespoke academic content, a hospitality-focused field trip plus a 6-month professional internship. This program also provides the perfect springboard to our flagship MBA program.

Learn strategies and skills for managing luxury brands within the hotel and tourism industry. You will analyze the essence of a luxury brand and learn marketing techniques and trends to better position your services. You will learn how luxury brands are created and how to properly communicate the value of your brand.