In the $6 trillion global hospitality business, the luxury sector is growing faster than any other. This Masters in hospitality management can help to launch your career in a highly lucrative and competitive market. On this course we will help you to develop the knowledge, insight and skills to operate in a global business. Importantly, you will also gain the ability to design and manage a luxury hospitality brand. You will study in London, one of the world’s most popular destinations for international tourists who expect a luxury travel experience. This enviable location will help you to gain exposure to the industry, supplement your learning and build contacts.
The hospitality business has more moving parts than most people realize, and more customer touchpoints than any other industry. Teamwork is essential. Whether you aspire to management, have recently been promoted, or are currently in a management position, this certificate program positions you to make a bigger impact in your organization and your career.
This certificate consists of 18 two-week courses – 14 core and 4 elective courses – and provides the essential skills you need to ensure that your organization runs like a well-oiled machine. You’ll quickly develop the technical expertise and broad, strategic focus needed to become a top-level hospitality manager.
You can complete all of the courses in this program and earn your certificate in as little as 9 months, spending about three to five hours per week.
Would you like a well-paid job with room for progression?
Course Description:
Those working in an administration or reception role will often be promoted once they have sufficient experience, so it’s a good way to get your foot in the door of your chosen industry. We provide a course which will give you practical knowledge and training in the fundamentals of administration and reception. Understand the role itself, and learn all of the skills needed. You will be trained in word processing, spread sheets, PowerPoint and other relevant software. As well as this, you’ll understand the relevant office and admin tasks and will be able to deliver excellent customer service.
Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These online courses are open to anyone, all you need is an interest in learning! We give you access to world-class learning led by IAP.
What are the requirements?
You must be 16 or overYou should have a basic understanding of English and basic IT knowledgeYou will need a computer or tablet with internet connection (or access to one)
What skills will I gain?
The course provides the the opportunity to gain recognised skills in:
Microsoft Word, Excel, Powerpoint, and OutlookDiary management, record keeping and filingBusiness, report and e-mail writingHandling confidential documentsTaking notes, dictating, and proofreadingArranging interviews, bookings, and travelDelivering mailSpeed reading and speed typingCreating an effective CV and cover letterReceptionist, customer service skills, and telephone skills
What is the target audience?
Job hunters & School leaversCollege or University student & graduatesThis course is ideally suited to anyone hoping to gain employment in an office based role, you don’t have to have experience
How will I be assessed?
At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.
What Certification am I going to receive?
If you pass the exam successfully then you will be awarded a Office Administration & Reception Skills Certificate.
What career can I get?
With this qualification, there are various roles open to you, including:
ReceptionistVeterinary ReceptionistMedical ReceptionistSecretaryLegal SecretaryOffice AdministratorOffice AssistantExecutive AssistantPersonal Assistant