Customer Experience Design : 3. Profitable Customer Journey Mapping & Business Growth Models

Customer Experience Design : 3. Profitable Customer Journey Mapping & Business Growth Models

SEG Professional

CHF500

Tasse incluse

Panoramica del corso

This course will provide you with the tools to design a full customer journey for your property, following the guest experience excellence strategies learned.

Cosa imparerai

Cosa imparerai
• How to map a customer journey for your own business. • To analyse the different growth and expansion business models. • To create a business gap through competitor analysis. • To design a new blueprint for the customer experience.

Dettagli del corso

Per chi è il corso?

You will learn the different successful brand's growth models, analyze and reflect on the best fit for your company's expansion. Self-paced course.