The Cavendish London
Pubblicata
Front Office Assistant
Cosa comprende il lavoro
We are looking for charming and thoughtful individuals with a passion for service excellence to join our team as a Front Office Assistant on a Fixed Term Contract.
This is a Part Time role working 20 hours per week.
As a Front Office Assistant you will:
- Be highly courteous and give our guests a memorable welcome and lasting impression
- Provide exceptional service by demonstrating full knowledge of our products, services and facilities
- Ensure that the daily task list is completed effectively
- Work collaboratively with your colleagues to deliver captivating experiences
- Take initiative in accommodating our guests needs in a resourceful manner
Successful Front Office Assistants have:
- Excellent guest engagement skills
- An ability to bring the guest experience to life throughout the hotel
- Willingness to learn and work with IT systems quickly
- The ability to communicate and organize yourself in line with different guest expectations
- A good command of English is essential, a second language is advantageous
In return, we offer:
- Genuine career opportunities within our business
- Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
- Employee recognition scheme through guests and fellow team members
- Refer a Friend bonus
- Employee stay rates throughout Europe (after passing probation)
- A PERKBOX subscription with benefits, retail discounts and savings available from your first day
- Staff incentives when you and the team perform!
- Employee Assistance Programme
- A daily travel allowance for every day you come to work
- Team meals when on duty
About us:
Nestled in the heart of London’s Mayfair, The Cavendish London is our 4-star deluxe hotel, boasting 230 stylish bedrooms. We are located between the beautiful Green Park and bustling Piccadilly Circus, a great location for those wanting to work in central London.
The Cavendish London is part of The Ascott Limited, a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 165,000 units in 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA.
Please note this Part Time position will be hired on a Fixed Term Basis due to seasonal requirements.
- £13124.00 per annum
- Dipartimento: Reception
Su di te
- Lingua richiesta: Inglese.
L'azienda
At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home.
A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties.
This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
