Course overview

Transform your organization into a diverse and inclusive place to work where everyone can thrive by adopting a modern and comprehensive approach to D&I. As a Diversity and Inclusion Specialist, you are a master in inclusive communication, understanding intercultural differences, and driving culture change through powerful diversity and inclusion initiatives.

What you will learn

Diversity and inclusion foundations Master the key aspects of diversity and inclusion 2.0, including deep dives into addressing inclusion problems and equal pay. Inclusive communication Recognize and overcome biases by mastering conversational skills and strategies to successfully tackle challenging communication. Intercultural differences Explore the impact of culture and values on work environments and learn how to solve cultural conflicts and dilemmas. Driving cultural change Find out how organizational culture impacts the business and learn to successfully implement and manage cultural changes.

Course details

Who is the course for?

Diversity and inclusion are important parts of every organization's culture with many potential and proven benefits (attracting talent, engagement, retention). But enjoying these benefits takes more than just hiring a diverse workforce: your organization needs to become an inclusive place to work. With the Diversity and Inclusion Certificate program, you will learn the knowledge and skills necessary to create an engaging and inclusive workplace, covering everything from legal issues to challenges facing specific identity groups and even how to successfully implement and manage the necessary organizational culture changes. + Program structure 5 MODULES Diversity & Inclusion 2.0 This comprehensive and detailed module will get you up to speed with modern diversity and inclusion. You will learn both about D&I itself and the challenges that you may encounter while working on D&I projects, as well as how to overcome them. In addition, you will learn more about the challenges faced by specific identity groups and dive into case studies. In short, you will know which business challenges you can address with D&I and have the knowledge and skills to do so. 1 MODULES Inclusive Communication Skills In this module, you will learn about inclusive conversations, why they are relevant in HR, and the knowledge, skills, and abilities they require. You will also learn about biases that can stand in the way of inclusive communication, communication strategies, and managing conflict. Finally, an interactive role-play will help you practice your inclusive communication skills. After this module, you will have the skills and knowledge needed to communicate effectively and inclusively. 3 MODULES Organizational Culture In this module, you will take a closer look at the context of diversity and inclusion. What is organizational culture, and how does it impact the business? In addition to this, you will learn how to design cultural foundations, follow the culture design process, and get helpful tools. Finally, you learn how to identify the reasons a culture change is needed, and how to implement and manage culture changes. 3 MODULES Intercultural Differences Diversity and inclusion is especially pertinent within international organizations. Fons Trompenaars is a renowned writer on the topic. After completing his module, you will know how to build an international team, be able to solve cultural conflicts and dilemmas, apply best practices to merger and acquisition interventions, and more. In short, you will be prepared to tackle D&I projects and issues in an international business context. 1 MODULES Capstone Project The capstone project consists of two parts. The exam is a graded assignment that will test your knowledge with challenging questions and a set of D&I situations. The D&I assignment is a self-paced assignment that will help you analyze the current D&I context of your organization, as well as plan the implementation of necessary interventions.
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