Course overview

In this course, developed by Professor Diane Burton, Ph.D. of Cornell University's ILR School, you will learn the skills necessary to reassert your HR role as a trusted, neutral advisor to employees at all levels within your organization.

What you will learn

Tips for familiarizing yourself with the employee development landscape at your organization Ways to determine how to allocate your coaching resources How to diagnose the root causes of a situation and determine who in the organization will be the primary focus of an intervention Ways to develop interventions to facilitate employee development through coaching

Course details

Who is the course for?

Students will develop coaching skills and learn how to foster a coaching culture while managing organizational HR needs with the most effective response for each situation. This course is intended for HR professionals with 0-5 years of experience and global professionals from a diverse range of organizations, including for profits large and small, NGOs, and governmental agencies. This includes people who are seeking to enter the HR field, typically from an administrative, accounting, or payroll-related job. HR business partners, career counselors and aspiring professional coaches would also benefit, as would anyone in HR needing to develop employees or work with managers to develop their own staff.
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