Human Resource Manager

Recruitment & Talent Acquisition

• Lead all recruitment efforts across the company.
• Develop effective sourcing, interviewing, and selection processes.
• Improve candidate assessment methods to ensure high-quality hires.
• Build talent pipelines for key management and operational positions.
• Manage onboarding programs to ensure successful employee integration.

Performance Management & Incentives

• Design and implement a rigorous employee evaluation system.
• Develop departmental and individual KPI frameworks.
• Create incentive, recognition, and reward programs that drive performance.
• Monitor employee performance and ensure accountability throughout the organization.
• Work with department heads to identify and address underperformance.

HR Systems, SOPs & Process Improvement

• Review, optimize, and streamline all HR procedures.
• Develop and maintain clear HR policies, SOPs, forms, and documentation.
• Standardize processes to improve efficiency, consistency, and compliance.
• Introduce systems that reduce administrative workload and improve reporting.
• Ensure proper employee record keeping and HR data management.

Training & Development

• Conduct company-wide training programs.
• Coordinate departmental training plans and schedules.
• Track training outcomes and ensure knowledge is being applied in practice.
• Develop leadership and management training initiatives.
• Create career development pathways for employees.

Culture & Employee Engagement

• Help build a culture of professionalism, accountability, and continuous improvement.
• Act as a trusted advisor to management and employees.
• Address employee concerns and resolve workplace conflicts professionally.
• Promote employee engagement and retention initiatives.

Compliance & Administration

• Ensure compliance with labour laws and company policies.
• Oversee contracts, disciplinary procedures, and employee relations matters.
• Maintain accurate HR reports and provide management with actionable insights.

This role offers a rare opportunity to leave a lasting impact on a growing organization by helping shape its people, culture, and future direction.

• Proven experience managing or transforming an HR department.
• Strong recruitment and talent assessment skills.
• Experience creating performance management systems and incentive programs.
• Excellent organizational and project management abilities.
• Highly proactive, adaptable, and comfortable taking ownership.
• Strong leadership presence with the ability to influence others.
• Fluent English communication skills, both written and verbal.
• Hospitality experience is an advantage but not required.