Agente de ventas Central de Reservas Madrid
À propos du poste
Are you passionate about hospitality and the art of welcoming?
Join the Commercial Department of Minor Hotelsin Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts around the world.
At Minor Hotels, our employees are one of our most important assets. Their passion, leadership, motivation and daily dedication to providing excellent service are the reason for our success.
ROLE AND RESPONSABILITIES:
- Management of inbound and outbound calls for sales campaigns, using provided leads andm working with a database of interested customers.
- Following up and updating information in the system according to the progress of each sales opportunity.
- Providing customer service and guidance, offering clear information and resolving queries regarding products or services.
- Managing and drafting emails, ensuring effective and professional communication.
- Recording and reporting daily activities related to the campaign.
WHAT ARE WE LOOKING FOR?
- Flexibility, Proactivity and liking to work by sales targets
- Excellent communication skills;
- Training in Hospitality, Tourism or similar (preferential factor);
- Sales skills (experience in reservation management or in the commercial area will be valued);
- Experience in customer service
- Knowledge of German, italy or french and English is a must;
- Availability to carry out full-time face-to-face functions
- Computer knowledge: Microsoft Office, Internet, Database, etc.
WE OFFER:
-Integration in a dynamic team, focused on a service of excellence.
-Remuneration compatible with the role
-Continuous Training Plan to enhance career development
-Access to the e-learning training platform
-Possibility of functional, national and/or international mobility
-Incentives and Benefits Plan
Leisure:
- Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others;
- Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants
Health and wellness:
- Health insurance
This could be your opportunity to
- Département: Direction
L'entreprise
Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.
