Hostess

Reporting to the Senior Captain / Restaurant Supervisor, Host/Hostess is the first point of contact for guests,

responsible for welcoming them, managing reservations, and coordinating seating arrangements in the dining

area.

The role is crucial in setting the tone for the guest experience, ensuring that guests feel valued and are seated

promptly.

The Host/Hostess also works closely with the service and kitchen teams to manage the flow of guests during

service.

Provide a friendly, professional and warm welcome and effective farewell to all guests ensuring maximum guest

satisfaction that complies with company and Brand standards

EDUCATION AND

EXPERIENCE

 High school diploma or equivalent

 Previous experience as a Host/Hostess or in Customer Service

TECHNICAL

SKILLS

 Familiarity with reservation systems and point-of-sale systems is a plus.

PEOPLE

SKILLS

 Excellent communication skills in Arabic and English

 Strong Customer Service orientation and Customer Service skills

 Ability to remain calm under pressure and handle difficult situations diplomatically

 Ability to multitask and manage busy periods with grace and professionalism

 Attention to detail in guest preferences and special requests

 A warm and welcoming demeanor to create a positive first impression