Front Office Receptionist - Female Russian Speaker

Company Description

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.

All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, and a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.

Join our motivated and vibrant Team and build your career with us.

Job Description

• Deliver a courteous and welcoming greeting to all guests arriving or departing from the resort, providing a smooth and friendly check in/check out service.
• Providing assistance by escorting all guests to/from rooms and vehicles.
• Providing assistance with all aspects of travel for guests, assisting with bus and taxi reservations.
• Develop strong and loyal relationships with repeat and new guests alike, anticipating their needs and delivering top class service.
• Continually enhance guest experience and provide excellent service, actively promoting the resort and local area.
• Collaboratively assists in building the best practices necessary for the company and departments success.
• Adhere to company policies and procedures.
• Handles hotel equipment and supplies with due care.

Qualifications

• At least a vocational high school certificate or a related field or equivalent experience.
• Proven experience in entertainment/kids club or the same role within the hotel industry.
• Knowledge of hotel operations, service standards, and guest expectations.
• Effective communication and interpersonal abilities.
• Detail-oriented and capable of managing multiple tasks and priorities.
• Flexibility to adapt to a dynamic and fast-paced environment.
• Fluency in verbal and written English is essential.
• Additional Russian language is a must, Arabic will be an advantage.

Additional Information

This is a pre-opening role.