Course overview
The idea of Serving is a big thing! This is emphasised at Agora’ italian Academy: we will teach how to serve, how to win over the customer, how to meet the customer, exchange a few jokes, and much more.
What you will learn

A pillar of tourism in Italy! The first and last point of approach to the customer.
EDUCATIONAL PLAN
RESTAURANT AND BAR COMMIS
MODULE 1
Organization charts and professional figures
MODULE 2
Duties
MODULE 3
Hygiene and safety at work
MODULE 4
HCCP
MODULE 5
Work uniforms and PPE
MODULE 6
Layout of the restaurant and bar room
MODULE 7
Types of room services
MODULE 8
The coffee bar and the American bar
MODULE 9
Bar and Restaurant menu
MODULE 10
Standard and operational procedures
Course details
Who is the course for?
Restaurant and Bar Commis Courses for italian Resort, 4 and 5 stars.