What you will learn
In this course you will learn how to make and administer customer bookings for products and services. This course covers:
Customer file requirements
How to request products and services
Recording and monitoring requirements
How to update and finalise bookings
Keep learning. Keep growing.
Discover this selection of interesting courses
We have a range of courses available: from online courses to short courses and master's degrees. Start your search by checking out our most popular courses below.
Free
Sustainable Tourism – promoting environmental public health
Courses Select
Offered by the University of Copenhagen
The course introduces learners to key environmental health and natural resources management challenges associated with the rapid growth in international tourist arrivals into low-income countries.
Duration
9 hours
Format
Online
Access and Interpret Product Information
eHotelier - eAcademy
This course shows you how to access information on tourism, hospitality or events products to fulfil any sales or operational need. It covers:
Types of product information available
Methods for accessing information
Techniques for interpreting product information
How to stay up to date with product trends
Duration
3 hours
Format
Online
Provide Advice on Australian Destinations
eHotelier - eAcademy
This course covers sourcing and providing information and advice about Australian destinations to customers. It includes:
Range of Australian destinations
Types of information needed
Developing, updating and providing information
Duration
3 hours
Format
Online
Ready to put your skills into practice?
Here are the latest jobs that match your new skills
Host - Front Office
* Contributes to the smooth and efficient running of the Reception within the Rooms DivisionIdeally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experie...
Posted
Assistant Front Office Manager
*Holds a diploma/degree in Hospitality or Tourism Management.Well developed Communication and Customer Relations Skills.Well developed Computer Skills particularly in the use of MS Office, email and O...
Posted
Host-Sales-Hyatt Place Foshan Lishui
Holds a diploma or suitable qualification in Hospitality or Tourism Management. Strong follow-up/project management and organisational skills. Thorough understanding of selling techniques and marketi...
Posted
Guest Services Officer
*Contributes to the smooth and efficient running of the Reception within the Rooms DivisionDiploma/qualification in Hospitality or Tourism Management...
Posted
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