Tourism, Hospitality and Events
This course covers:
Identifying customer requirements
How to provide a quality service experience
Selling techniques
Proactively preventing service issues and responding to customer complaints
Developing customer relationships
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The Global Manager of HS Account Managers role will be a critical leader & partner in both supporting sales and working externally with clients, while driving process and execution cross-functionally ...
Job Description Work on projects related to front office (create handbooks, implement improvements where needed, guest relation);Analyze and train brand standards;Support the team in terms of creatin...
Job Description Work on projects related to front office (create handbooks, implement improvements where needed, guest relation);Analyze and train brand standards;Support the team in terms of creating...
Job Description This position is responsible for providing accurate information and personalized solutions to all guests’ inquiries concerning hotel facilities, venues and functions.Work Experience ...